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INFINITI Stuart - Service Center

Stuart, FL

4.3
1,205 Reviews
Call Service Center (772) 320-5709

1,205 Reviews of INFINITI Stuart - Service Center

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August 22, 2025

I appreciate this dealership and the excellent service that I received by Jorge Caprio! Thank you. More

by CHERIEMORE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ross Fitzsimmons Service Manager (772) 254-8222

August 21, 2025

The service advisor did an excellent job in helping us with our damaged tire emergency. It is greatly appreciated. More

by deacenns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Aug 21, 2025 -

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

August 18, 2025

Jorge is always excellent He listens to me and advises as needed. Goes above and beyond More

by rvpat@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

INFINITI Stuart responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ross Fitzsimmons Service Manager (772) 254-8222

August 10, 2025

Took my vehicle in 2 times, once to look at the problem with my speaker in the back, and once to have the speaker replaced. Sat in the waiting room for 2 hours, after working all day while they replaced t More

by HIBBARD.CHERYL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tina in parts helped most than anyone at the dealership. Receptionist did answer Saturday's call after leaving several voice mails.
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Aug 14, 2025 -

INFINITI Stuart responded

Providing a positive experience is our top priority, Cheryl, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joshua Muir General Manager (772) 254-8222

August 08, 2025

I have been bringing my car to infinity Stewart since I purchased it, I am very pleased with the services I received there. Jorge, my service advisor, was wonderful to work with. More

by debbie40t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

August 01, 2025

it was nice to bring my car in early in the morning and have the work I had done efficiently and professionally More

by Gwpeters1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

July 30, 2025

This has been a very disappointing visit. I will use Palm Beach next time. Still haven’t heard that my car is fixed for the second time. More

by BOB@STANDINGOVASTIONS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2025 -

INFINITI Stuart responded

Bob, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joshua Muir General Manager (772) 254-8222

July 23, 2025

Infiniti personnel always helpful and ready to be of service. Scott Nead was great to work with and took his time to explain and answer any questions I may have regarding the service recommendations. More

by BSMOLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Nead and Althea
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Jul 23, 2025 -

INFINITI Stuart responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Fitzsimmons Service Manager (772) 254-8222

July 22, 2025

Poor. It took 2 1/2,hours just to get my oil changed! The personnel( greeter and manager) were very nice and professional but there is something wrong with More

by martydixon99
Recommend Dealer
No
Employees Worked With
Idk. It took 2 1/2,hours just to get my oil changed! The personnel( greeter and manager) were very nice and professional but there is something wrong with your process when it takes 2 1/2 hours for an oil change. What good is an appointment if you don
Report | Print
Jul 26, 2025 -

INFINITI Stuart responded

Marty, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joshua Muir General Manager (772) 254-8222

July 22, 2025

Great Service and Scott Nead was a great Service Advisor. Highly Recommend service at Stuart Infiniti. More

by jmcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Nead
Report | Print
Jul 22, 2025 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

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