Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,202 Reviews of INFINITI Stuart - Service Center
Sort by
August 10, 2025
Took my vehicle in 2 times, once to look at the problem with my speaker in the back, and once to have the speaker replaced. Sat in the waiting room for 2 hours, after working all day while they replaced t with my speaker in the back, and once to have the speaker replaced. Sat in the waiting room for 2 hours, after working all day while they replaced the speaker. Was told the problem was fixed, and it was clearly not fixed. Is there no quality control at this dealership? Right now, not happy. Hopefully Monday they will offer me a loaner car, fix the problem so I don't have to sit there again. More
by HIBBARD.CHERYL
Verified CustomerEmployees Worked With
Tina in parts helped most than anyone at the dealership. Receptionist did answer Saturday's call after leaving several voice mails.
August 08, 2025
I have been bringing my car to infinity Stewart since I purchased it, I am very pleased with the services I received there. Jorge, my service advisor, was wonderful to work with. purchased it, I am very pleased with the services I received there. Jorge, my service advisor, was wonderful to work with. More
by debbie40t
Employees Worked With
August 01, 2025
it was nice to bring my car in early in the morning and have the work I had done efficiently and professionally have the work I had done efficiently and professionally More
by Gwpeters1115
Employees Worked With
July 30, 2025
This has been a very disappointing visit. I will use Palm Beach next time. Still haven’t heard that my car is fixed for the second time. I will use Palm Beach next time. Still haven’t heard that my car is fixed for the second time. More
by BOB@STANDINGOVASTIONS.NET
Employees Worked With
July 23, 2025
Infiniti personnel always helpful and ready to be of service. Scott Nead was great to work with and took his time to explain and answer any questions I may have regarding the service recommendations. service. Scott Nead was great to work with and took his time to explain and answer any questions I may have regarding the service recommendations. More
by BSMOLY
Employees Worked With
Scott Nead and Althea
July 22, 2025
Poor. It took 2 1/2,hours just to get my oil changed! The personnel( greeter and manager) were very nice and professional but there is something wrong with It took 2 1/2,hours just to get my oil changed! The personnel( greeter and manager) were very nice and professional but there is something wrong with your process when it takes 2 1/2 hours for an oil change. What good is an appointment if you don’t even start work on the vehicle until 1 1/2 hours later? This was worse than going to a doctors appointment. And I’m sure you can relate to that! The next one is 100% on you or I won’t be coming back for service or otherwise. This is how you treat your buying customers? More
by martydixon99
Employees Worked With
Idk.
It took 2 1/2,hours just to get my oil changed! The personnel( greeter and manager) were very nice and professional but there is something wrong with your process when it takes 2 1/2 hours for an oil change. What good is an appointment if you don
July 18, 2025
Jorge and the whole service team made my service experience simple and worry free. Thanks to the whole Stuart Infiniti team. experience simple and worry free. Thanks to the whole Stuart Infiniti team. More
by jgeraldino
Employees Worked With
July 17, 2025
Poor communication. Had 11AM appointment. Service advisor never acknowledged me waiting in the showroom. After texting him that I was waiting there he still never came t Had 11AM appointment. Service advisor never acknowledged me waiting in the showroom. After texting him that I was waiting there he still never came to me to let me know the status. After 1.5 hours my car was completed. There needs to be better clarity as to the process. I did like that my car was washed though. More
by charliedatuna
July 16, 2025
Friendly, informative and timely. Thank you. Walked into showroom and looked at latest models. Not a single sales person approached me. Could have started relationship for future new Thank you. Walked into showroom and looked at latest models. Not a single sales person approached me. Could have started relationship for future new car sale. More
by debbie
Employees Worked With
