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294 Reviews of INFINITI of Bellevue - Service Center
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June 29, 2025
We live in Spokane and had purchased our Infiniti QX60 in Idaho. When we needed help sourcing two specific items that we couldn’t find locally, we reached out to Matt on two separate occasions—once for each Idaho. When we needed help sourcing two specific items that we couldn’t find locally, we reached out to Matt on two separate occasions—once for each item. Both times, he was incredibly helpful and knowledgeable. He had exactly what we needed and shipped everything out the same day we spoke. Matt made the whole process seamless, clearly explaining everything and making sure all our questions were answered. Truly excellent service! More
by sandimatt
June 29, 2025
Although we live in Spokane, we purchased our Infiniti QX60 in Idaho and had a few follow-up questions that required administrative support. Erica stepped in and was truly outstanding. From the start, she QX60 in Idaho and had a few follow-up questions that required administrative support. Erica stepped in and was truly outstanding. From the start, she was professional, responsive, and made everything feel effortless. She clearly explained each step and connected us with the right person to resolve our concerns. Her efficiency and warm, friendly approach made the entire process seamless and stress-free. We’re incredibly grateful for Erica’s help and would be happy to work with her again in the future! More
by sandimatt
July 20, 2024
Really pathetic customer service. Unexpected of Infniiti dealerships. Callous, rude, unprofessional, uncaring attiture from service team. Would not recommend. Take your business e Unexpected of Infniiti dealerships. Callous, rude, unprofessional, uncaring attiture from service team. Would not recommend. Take your business elsewhere, otherwise you will regret it. More
by Amir Rihali
Employees Worked With
Service manager woman but she did not give her name.
March 22, 2024
Always attentive to my concerns with the car I bought from them. Does what I want cleaned during the maintenance service check. from them. Does what I want cleaned during the maintenance service check. More
by opinesandiego
Employees Worked With
December 31, 2023
Arturo is always very helpful with any issues that might arise with my vehicle. It’s always a pleasure to come in for service . They take care of you from step 1. arise with my vehicle. It’s always a pleasure to come in for service . They take care of you from step 1. More
by Borisprikhodko
Employees Worked With
October 22, 2023
Arturo was great as always! Spends the time to understand our auto issues and goes above and beyond to get them resolved. Spends the time to understand our auto issues and goes above and beyond to get them resolved. More
by jdnmindy
Verified CustomerEmployees Worked With
October 20, 2023
Convenient appointment process, pleasant and knowledgeable people, attractive work space while waiting for my vehicle, good communications of progress and recommendations. knowledgeable people, attractive work space while waiting for my vehicle, good communications of progress and recommendations. More
by petercoffee.ile
Employees Worked With
October 19, 2023
Brandon was excellent! Loaner had less than 1/4 tank gas with low fuel light coming on soon after, probably should have been fuller. Loaner had less than 1/4 tank gas with low fuel light coming on soon after, probably should have been fuller. More
by lisalalex
Employees Worked With
