INFINITI of Boerne
Boerne, TX
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I took my QX80 in for service (an oil change, tire rotation and TPMs issue). Rocky (Service Mgr) was great. Very professional and courteous. He did a terrific job of keeping me updated on progress via rotation and TPMs issue). Rocky (Service Mgr) was great. Very professional and courteous. He did a terrific job of keeping me updated on progress via text and the service was great. They even hand washed my QX80 prior to me leaving. Very pleased. More
Rocky helped me with my vehicle service. He was friendly and very professional. All I needed was an oil change. Infinity of Boerne has great to my wife and I. We will continue to get our He was friendly and very professional. All I needed was an oil change. Infinity of Boerne has great to my wife and I. We will continue to get our vehicle serviced with them. More
This dealership is sub par by a lot! Slow, poor communications and they do not make me feel confident they have my best interest at heart. I need to find an alternative for service of m Slow, poor communications and they do not make me feel confident they have my best interest at heart. I need to find an alternative for service of my QX80. I am giving this dealership another chance because Joy Loder reached out to apologize and she seemed sincere. Hopefully my next service appointment will be better. I will definitely follow up after that time. More
Principle Infiniti Service Center in Beorne goes above and beyond. Always a warm smile from everyone. I driving 50 minutes from San Antonio to this location for all my vehicle repairs or oil change, wont and beyond. Always a warm smile from everyone. I driving 50 minutes from San Antonio to this location for all my vehicle repairs or oil change, wont go anywhere else. Highly recommend for those who was A++ service. I hear the sales dept is also top notch 👍🏼 More
They handled a mfg recall quickly and efficiently. Staff was very professional and cooperative. I was disappointed that they recommended other services totaling about $1000 although we had only purcha Staff was very professional and cooperative. I was disappointed that they recommended other services totaling about $1000 although we had only purchased the car at the dealership four months earlier. I wonder if the car needed those services when they sold it to us. More
Great speed and communication. Stopped in with appointment for an oil changed. Was quoted $225 which is wild work because I have a 4 cylinder. I get that’s how service makes money Stopped in with appointment for an oil changed. Was quoted $225 which is wild work because I have a 4 cylinder. I get that’s how service makes money tho all to well. I had a coupon they sent me luckily so it was only $89 + tax. Will keep going as long as they keep sending coupons lol More

