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INFINITI of Boerne - Service Center

Boerne, TX

4.9
72 Reviews

72 Reviews of INFINITI of Boerne - Service Center

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September 06, 2025

Principle Infiniti Service Center in Beorne goes above and beyond. Always a warm smile from everyone. I driving 50 minutes from San Antonio to this location for all my vehicle repairs or oil change, wont More

by Priscilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Rocky and Anne
September 05, 2025

The service writer was very helpful making sure the dealership secured the correct part for the repair. More

by razgx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
August 29, 2025

They handled a mfg recall quickly and efficiently. Staff was very professional and cooperative. I was disappointed that they recommended other services totaling about $1000 although we had only purcha More

by don.macd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
August 27, 2025

Great speed and communication. Stopped in with appointment for an oil changed. Was quoted $225 which is wild work because I have a 4 cylinder. I get that’s how service makes money More

by QreX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max 5 stars
August 22, 2025

Went in for a Recall, Max my Service Adviser exceeded my expectations. Did a great job of keeping in the loop regarding my wife's car status. More

by edkarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
August 07, 2025

Great Infiniti Service Dept and techs. Always eager to please. Exceptional clean and well stocked customer lounge. Always have a nice experience every time I come in for service and or par More

by chileman181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Vieitez
August 04, 2025

All good. Treat you as a person, listening to your concern(s) and recommend right approach. Service adjusters are knowledgeable and service techs provide vi More

by Fletch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
July 30, 2025

I am so glad I purchased an Infinity vehicle. Customer service is awesome. They are prompt and attentive with patience, friendly, and utmost courteous. More

by imsweetie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
June 02, 2025

⭐️⭐️⭐️⭐️⭐️ If I could give 100 stars, I would. There are not many places left in this world where honesty, transparency, and true compassion are part of the business model—but Principal INFINIT More

by Jacqlinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Travis, Colin
April 30, 2025

Nice people and excellent work, coffee machine and snacks a bonus. Always honors my emailed coupons. More

by Dieselfan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco.
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