INFINITI of Boerne - Service Center

I have bought two vehicles from Principal Infinity and have been well pleased with them each time. have been well pleased with them each time. More

Been coming to this dealership ever since their grand opening, and the service is always top notch! opening, and the service is always top notch! More

Great service explanation and timely. Got a loaner also. I will return again also got a video explanation Got a loaner also. I will return again also got a video explanation More

Has always been very professional and proficient. Employees are very knowledgeable and courteous. Dealership very clean. Employees are very knowledgeable and courteous. Dealership very clean. More

First Class Treatment I tend to be a very detail-oriented person. In my profession, dealing with someone like me would drive me crazy. I'm the customer who hears the slig I tend to be a very detail-oriented person. In my profession, dealing with someone like me would drive me crazy. I'm the customer who hears the slightest or faintest odd noise, makes a note of it, and waits until I have a list of several issues before bringing it in for evaluation. Each time I bring my g37 to Infinite of Boerne, they treat me as if I'm the most important customer they have and as if each of my complaints is a valid and potentially fixable issue. The past 2 visits I have had Jose as my customer service manager. He was literally waiting to open my car door as I pulled up. He takes every concern of mine extremely seriously and never makes me feel dumb about the minutia that worries me. His past experience as a mechanic is also invaluable, as he knows the ins and outs of these vehicles. The dealership is extremely generous. They handwash your car without being asked, and I'm pretty sure they clean up the interior, but have never even mentioned it. They gave me a loaner each visit requiring some repair, which also costs them money! I kept the loaner, no questions asked, until every single issue was evaluated thorougly, fixed if needed, and I was completely satisfied. They have come to my house to pick up and drop off my vehicle, and this last time, they even met me out in an area I was scheduled for a meeting (thanks to Christina!). I couldn't be happier with the service, the prices, the people at the dealership, and the peace of mind I have. I will miss this place when we move from San Antonio . To Infinti of Boerne, thank you for everything! More