INFINITI of Columbus - Service Center

Brad Langford was excellent. He answered all of my questions and had me in & out. Explained thoroughly the multi inspection and didn't try to get over on me. questions and had me in & out. Explained thoroughly the multi inspection and didn't try to get over on me. More

Infinity of Columbus is very convenient location for me to take my Infinity m35x for service. The service staff is friendly with the owner of Infinity vehicles and schedule appointment to their convenience to take my Infinity m35x for service. The service staff is friendly with the owner of Infinity vehicles and schedule appointment to their convenience. More

The service personnel are very courteous and friendly. They genuinely show interest in seeing that my car is properly taken care of. Clean waiting area! They genuinely show interest in seeing that my car is properly taken care of. Clean waiting area! More

Work was completed in a timely fashion. Everyone I came in contact with was professional and nice. Car was delivered as promised and all work completed as needed. in contact with was professional and nice. Car was delivered as promised and all work completed as needed. More

Outstanding Service I have been an Infiniti owner for 15 years. I continue to purchase Infiniti vehicles not only because they are great cars ( QX 56 and then QX 80) but I have been an Infiniti owner for 15 years. I continue to purchase Infiniti vehicles not only because they are great cars ( QX 56 and then QX 80) but also the service department is top notch. I have always had an amazing experience be it with sales or service! More

Great work until All in all a great experience until I got back in my car, and saw the greasy size 18 footprints..I would have thought they would have taken a little m All in all a great experience until I got back in my car, and saw the greasy size 18 footprints..I would have thought they would have taken a little more care. More

Great Experience! The staff at the Dublin Location is always so helpful and friendly. I am loyal to this Infinity location. Thanks for always being customer focused. The staff at the Dublin Location is always so helpful and friendly. I am loyal to this Infinity location. Thanks for always being customer focused. Kandis Cleary More

Great service and customer care! This is the second time I have been to Infiniti of Columbus and will never use anyone else! They always make you feel as you are t and customer care! This is the second time I have been to Infiniti of Columbus and will never use anyone else! They always make you feel as you are their top priority. More

Exceptional service I wanted to thank Brad with the service team. I had been told by someone outside the dealership that i needed a new battery after only 16 months of ha I wanted to thank Brad with the service team. I had been told by someone outside the dealership that i needed a new battery after only 16 months of having my new Infiniti. Brad inspected the car too to bottom round no issues with the battery, addressed a recall issue, had the car washed...and didn’t charge me a dime. I’ve had other dealerships in the past charge $80-120 “diagnostic fee” His team went above and beyond & I’m grateful. As long as Brad is there, that’s where I’m taking my business More

Very good customer service ,they treat the car well and they are clean.good idea of car wash. Thank you good good good very satisfied customer service ,they treat the car well and they are clean.good idea of car wash. Thank you good good good very satisfied More