INFINITI of Downtown LA

Greeted as soon as I walked in, given opportunity to look at the various cars, plenty of opportunity to test drive. Sales reps were knowledgeable. Plenty of cars on lot to see. Fernando and Mia were extreme at the various cars, plenty of opportunity to test drive. Sales reps were knowledgeable. Plenty of cars on lot to see. Fernando and Mia were extremely helpful and informative. My biggest concern was not being treated fairly and well in the financial department by Mr Jose Escobar. I Would refer friends to work with Fernando, More

The service department was very efficient. The process was smooth which utilized various forms of technology. The service manager, Ozzy, was very professional and helpful. I was very pleased w The process was smooth which utilized various forms of technology. The service manager, Ozzy, was very professional and helpful. I was very pleased with my experience. More

Comfortable and clean Need to be more aware of customer”s arrival time and time it takes for a rep to address customer customer”s arrival time and time it takes for a rep to address customer More

Very good service visit at Downtown LA Infiniti. Infiniti of Downtown LA provided good service. Infiniti of Downtown LA provided good service. More

Infinity of Downtown LA offers great service for my vehicle. I love the service technicians, especially Fabian he always takes good care of me and communicate the status of my vehicle. Infinity of Down vehicle. I love the service technicians, especially Fabian he always takes good care of me and communicate the status of my vehicle. Infinity of Downtown LA has the newest loaner vehicles and will do their best to give you a vehicle of equal size to accommodate you and your loved ones. More

The service is amazing and quick. They are very efficient in what they do My car is running smoothly They are very efficient in what they do My car is running smoothly More

The guy that help me with the service for my car was amazing you guys need more of him David Mares, 187492 amazing you guys need more of him David Mares, 187492 More

Very good job with service, oil change, tire rotation. Ozzie was very nice. The only problem is the wait, a bit too long, 2.5 hrs. Ozzie was very nice. The only problem is the wait, a bit too long, 2.5 hrs. More

Fixed the issues with my car. When the estimated date was passed, they took responsibility for the delay and properly remedied the situation. The only thing is I wish they priorit When the estimated date was passed, they took responsibility for the delay and properly remedied the situation. The only thing is I wish they prioritized customers with appointments especially when there's a long line of cars waiting at drop-off. People with appointments should be handled first before walk ins. More

Alan always helps me with all my needs he is very professional always gives me all the recommendations my car needs!! Thanks Alan!!!! professional always gives me all the recommendations my car needs!! Thanks Alan!!!! More