INFINITI of Downtown LA

Ozzy was very helpful and explained the details of my car. My concerns were answered. Great job! car. My concerns were answered. Great job! More

Alan at the front desk was awesome , great customer service, very helpful , he went above and beyond and I didn’t wait too long in the waiting room which was really good since I had my 10 month old bab service, very helpful , he went above and beyond and I didn’t wait too long in the waiting room which was really good since I had my 10 month old baby with me , really recommend coming here and go to Alan he will help you out . More

Great and fast service the waiting are is always clean and great coffee you guys have and great coffee you guys have More

It has the car I wanted, sales department is very efficient and reasonable. I left the dealership in 2 hr with the new car (and traded in my old) efficient and reasonable. I left the dealership in 2 hr with the new car (and traded in my old) More

The service agent was helpful and courteous to my needs. He promptly helped me out and i was in n out of the dealership. He promptly helped me out and i was in n out of the dealership. More

My services advisor was very accommodating and was spot on with his timing…he gave me a coupon to help save a few dollars on my pocket which was amazing…. I’m grateful, and made sure that he did the resear on with his timing…he gave me a coupon to help save a few dollars on my pocket which was amazing…. I’m grateful, and made sure that he did the research on my car history of services…. Thank god the was no recommendations…. He just gave me an update of what I will need to service next… which doesn’t come for another 10,000 miles. More

I appreciate their professionalism. I like that there no waiting, your appointment time is honored and are good at explaining things. Comfortable waiting areas. I like that there no waiting, your appointment time is honored and are good at explaining things. Comfortable waiting areas. More

Greeted as soon as I walked in, given opportunity to look at the various cars, plenty of opportunity to test drive. Sales reps were knowledgeable. Plenty of cars on lot to see. Fernando and Mia were extreme at the various cars, plenty of opportunity to test drive. Sales reps were knowledgeable. Plenty of cars on lot to see. Fernando and Mia were extremely helpful and informative. My biggest concern was not being treated fairly and well in the financial department by Mr Jose Escobar. I Would refer friends to work with Fernando, More

The service department was very efficient. The process was smooth which utilized various forms of technology. The service manager, Ozzy, was very professional and helpful. I was very pleased w The process was smooth which utilized various forms of technology. The service manager, Ozzy, was very professional and helpful. I was very pleased with my experience. More