INFINITI of Englewood

I went in to my TPMS reinitialized as I was switching wheels for the winter. I did not have an appointment and just showed up at 9am. I pulled into the dealer and up the service ramp to a valet area wher wheels for the winter. I did not have an appointment and just showed up at 9am. I pulled into the dealer and up the service ramp to a valet area where I was greeted by a service advisor. It took 5 min because there were a couple of customers ahead of me but that was fine, I had no appt. A service advisor came out, greeted me, and I told him I tried to make an appt on Monday for today but they told me it was not necessary. No problem he said, I'll have them get it done for ya. We went inside, sat me down in his office, told me it would be $32 to reset the system and I could wait for it and it'll get done shortly. I took the time to go into the showroom and look around. I sat in the new FX35 and got myself some free starbucks coffee in the waiting area. I again saw the service advisor later on and asked him if I could turn in my lease here when its due. He told me sure and asked me if I was going to get an another FX. I told him no I had already bought a new car. When I told him what it was, we got engaged in conversation, turns out Todd my service advisor is a car enthusiast as well. Even offered a referral at a nearby BMW dealership for service if I mentioned I knew him, that they'd take care of me. 10 min later, he told me my car was ready and that it had been washed. Normally I decline the service and it was raining today, but whatever, it looked fantastic, he walked me out to my car, thanked me and gave me his card. I honestly never had a more pleasant car experience since prior to having an Infiniti. More

I went in there because my car over heated once. My husband had said that he thought that the termostat was sticking. All of a sudden it needed a new radator, 1,200$ worth of work when the car over hea husband had said that he thought that the termostat was sticking. All of a sudden it needed a new radator, 1,200$ worth of work when the car over heated just once! When my husband said no, we did not want the radator changed - just the termostat, they were not very nice. Turns out after all that my car did not need a radator. Very shady place - would not go there again. More

Both Michael and Roy were exceptional throughout the entire process. The G37x that we leased from Infiniti of Englewood will be our third Infiniti. So needless to say, we are sold on the brand and our entire process. The G37x that we leased from Infiniti of Englewood will be our third Infiniti. So needless to say, we are sold on the brand and our experiences have been favorable. I think the new management at this particular dealership is much better and more professional than the previous management back in 2007. I would highly recommend anyone interested in an Infiniti to make Infiniti of Englewood their dealer of choice. Roy is an excellent client specialist and was very thorough in explaining all of the features of the new G. The deal that we ultimately agreed to was fair and I was very satisfied with the terms. Overall, my wife and I were very pleased. More

I contacted this dealer 4 months ago for G37, and I decided not to buy Infinity due to Fuel Efficiency. But they keep me posted even after 4 months later. That was the biggest reason I chose Infinity o decided not to buy Infinity due to Fuel Efficiency. But they keep me posted even after 4 months later. That was the biggest reason I chose Infinity of Englewood after I experienced bad service from other 'Not Interested to Customer' Dealers. Only thing is that they guaranteed I would get under $450 installment and I have $480 now due to Credit issue. They were very friendly and quality of work was great. They also have facebook account and reply e-mail quick. I felt they'd like to communicate with Customer. More

My wife & I were searching for certified g35, upon our entry into the parking lot from the valet parking to the receptionist who was very diligent in getting us assistance our overall experience was great entry into the parking lot from the valet parking to the receptionist who was very diligent in getting us assistance our overall experience was great. Our sales person Roy was very helpful and not too pushy. He was very patient and took care to allow us to see as many vehicles as we desired. He explained the pros and cons of the various vehicles on the lot. We were indecisive between two vehicles and he broke down the approximate figures and benefits of each. After making our choice, Bus.Mgr. Craig was very helpful and put together several financial packages that were not too painful and within our budget with an excellent warranty, which by the way was our reason for choosing Englewood above the other Infiniti Dealerships we researched on the internet. We left there satisfied and assured that we would have a good relationship with the kind folks at Englewood for some time to come. Darryl & Paula Footmon More

This Dealership has proven me correct every time. I recommend friends and family members to this deareship, even when i see other infinity owners I ask them if they ever dealt with Infinity of Englewoo recommend friends and family members to this deareship, even when i see other infinity owners I ask them if they ever dealt with Infinity of Englewood. I find that the boutique type environment is much more attractive to the car purchaser, its not a mega dealer with multi brands. More

Listen to the people posted here: DO NOT GO TO THIS DEALERSHIP. I went there to do the regular mainentance for the first time. Then the door got dented, bumper got scratched. And do they use the proper DEALERSHIP. I went there to do the regular mainentance for the first time. Then the door got dented, bumper got scratched. And do they use the proper tools? Guess not, all my wheels got the marks due to the improper use of the SCREW DRIVER. And it was a waste of time to complain to them. LEARN FROM US: DO NOT GO TO THIS stEALERship. Infiniti should shut down this place. More

i had the worst experience ever at this dealer. these ppl should not be in business at all. really poor costumer service. that guy gregg is a lier. i got tricked with the whole deal. i used to own an infinit should not be in business at all. really poor costumer service. that guy gregg is a lier. i got tricked with the whole deal. i used to own an infiniti lease and it was a mess. i love infiniti cars but because of them i dont think ill ever want one again. More

Lied to me for a month that my g37 convertible was ordered and on a boat from Japan. A MONTH!! I visited a few times and even called a few times per week for updates and was lied to more than 10 tim ordered and on a boat from Japan. A MONTH!! I visited a few times and even called a few times per week for updates and was lied to more than 10 times!!!! Worth going to jail for... Charlie told me something in confidence that I won't repeat but let's say that the lying rolls down from the top. More