INFINITI of Escondido

Fantastic experience all around with Mossy Infiniti of Escondido. My wife and I leased a 2023 QX60 on Friday and the entire team there went above and beyond to ensure we found the right car for the right Escondido. My wife and I leased a 2023 QX60 on Friday and the entire team there went above and beyond to ensure we found the right car for the right price. From the minute I walked in, there was zero pressure - just great customer service in working with us. Jorge is extremely impressive and he worked so hard to ensure we were happy. Ron Gibson spent extra time with us to ensure we were satisfied! We can be high maintenance customers but they continued to go above and beyond! Aaron Felker in finance got us in and out in such a short period of time. There is zero markups at this dealer and they have earned a long time customer for sure. If you are in the market for an Infinity or Nissan - you will not go wrong with this dealership and the great people there! More

I purchased a used Focus in Oct 2018. They informed me that all safety and cleanliness was reviewed on the vehicle prior to my purchasing it. The car was a mess when I picked it up and They informed me that all safety and cleanliness was reviewed on the vehicle prior to my purchasing it. The car was a mess when I picked it up and it was dark so I could not see it very well. I informed them the next day and they offered to clean it. On my way to work the next day I was cut off and went to honk my horn which apparently was not connected either and didn't work. After having spent almost 5hrs at the dealership trying to purchase the car and being promised over and over that it was in fantastic condition, I chose to return it. They tried to argue until I informed them of all the issues. I got a full refund but will never go back. The worst experience I've ever had in buying a car. More

All the staff was very professional as well as very courteous and addressed my concerns and questions. courteous and addressed my concerns and questions. More

Eddy made the process smooth from start to finish and Sergio delivered the car and explain everything step by step they both did an excellent job..... Sergio delivered the car and explain everything step by step they both did an excellent job..... More

Dan is a great service writer, He is knowledgeable and pleasant to deal with. Car was fixed in a timely manner and done right the first time. Thanks pleasant to deal with. Car was fixed in a timely manner and done right the first time. Thanks More

Your team at Perry is great. I work mostly with Evan who is amazing. Your lucky to have such great employees. Always friendly and professional. Can not say enough about how good your staff is. Bes is amazing. Your lucky to have such great employees. Always friendly and professional. Can not say enough about how good your staff is. Best Julie Mines More

Lindsey is a professional and always treats me with respect. She always ensures that my vehicle is ready on time and she always provides a detailed report. respect. She always ensures that my vehicle is ready on time and she always provides a detailed report. More

I love Perry Infiniti. The staff are very kind, and have great customer service. The cars are beautiful I love them. My first Infiniti was a 2003 I35. And been with Perry Infiniti every since. And currently great customer service. The cars are beautiful I love them. My first Infiniti was a 2003 I35. And been with Perry Infiniti every since. And currently I have a 2020 Q60. Thanks so much. Great Dealership. More

I was very pleased with the service I received from Perry Infiniti. They were able to squeeze me in the day that I called and they were very knowledgeable and professional about my vehicle and the service th Infiniti. They were able to squeeze me in the day that I called and they were very knowledgeable and professional about my vehicle and the service that I received. More

Evan provides excellent service and helped me get my car back on the road with due diligence and excellent costumer service I will definitely continue to be a part of the perry Infiniti family back on the road with due diligence and excellent costumer service I will definitely continue to be a part of the perry Infiniti family More