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INFINITI of Ontario - Service Center

Ontario, CA

4.8
468 Reviews

468 Reviews of INFINITI of Ontario - Service Center

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June 23, 2023

Thank you for the excellent service, we would like to appreciate for the good service! More

by Lam_len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mando Hernandez, Mando Hernandez
Jul 02, 2023 -

INFINITI of ONTARIO responded

Thank you for your kind words regarding Mando and your recent serve department visit. I will be sure to share your ppost with Mando and I know how grateful he will be... Thank you again, Cordy Cerami

June 16, 2023

Infiniti of Ontario has serviced my cars for many years. They have always met or exceeded my expectations! Why would I go anywhere else? More

by anitachalmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Attalla
Jun 20, 2023 -

INFINITI of ONTARIO responded

Anita, Thank you for your continued loyalty and taking the time to post your thoughts regarding Maritza and Andrew...... Thank you again, Cordy Cerami

June 12, 2023

Average dealership Service with high prices, not the fastest service to get your car back More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mando Hernandez
Jun 21, 2023 -

INFINITI of ONTARIO responded

Juan, Thank you for taking the time to express your comments. Our goal is always to offer fast service at a great value. I am available at any time if you would like to discuss ideas for improvement. Thank you again, Cordy Cerami

May 30, 2023

Beautiful facility and the service from Jocelyn was very quick and amazing they wash my vehicle and was ready right on time. Thank you!! More

by ClauQ50RedSport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your very kind comments about our facility and your service experience with Joselyn and Olivia. I will be sure to share your comments with them and I know how grateful they both will be... Thank you again, Cordy Cerami

May 18, 2023

Olivia Leon works so passionately to make sure our I always get the best experience at Infiniti if Ontario. I love working collaboratively with Olivia, she’s always so authentic and enthusiastic and alw More

by Alacosta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review and to acknowledge Olivia. I will make sure to share your kind comments with her and I know how grateful she will be... Thank you again, Cordy Cerami

May 15, 2023

The service far exceeded my expectations! The employees were professional, courteous and friendly. My service was done sooner than expected and there were no hidden or unexpected charges. The More

by Jbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hernandez, Mando Hernandez
May 23, 2023 -

INFINITI of ONTARIO responded

Tooo kind, I'm glad they were able to address your concerns quickly and get you back on the road. Thank you, Cordy Cerami

May 11, 2023

This place is fast and professional, I always bring my car to Brooke because I know she will take good care of it! More

by ESanchez81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

INFINITI of ONTARIO responded

Thank you for the 5 stars review and kind comments regarding Brooke. I will be sure to share your post with her, and I know how grateful she will be. Thank you again... Cordy Cerami

May 10, 2023

Have been serviced with this location for long time. And, SC, BROOKE, she is nice and professional. Everything was great, price going up from $3x to 9x now for oil change service on Q50. One thing I wou More

by tree.tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

INFINITI of ONTARIO responded

Thank you for the continued support and the kind post. I will be sure to share your comments with Brooke, I know how grateful she will be... Thank you again, Cordy Cerami

May 08, 2023

Service department always helpful. Providing very excellent customer service. I always ask for Chris Hernandez for all my car questions and needs. More

by paredes.kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez
May 27, 2023 -

INFINITI of ONTARIO responded

Kenny, Thank you for taking the time to post you 5 stars review and acknowledging Chris. The entire team always appreciates a great review. Thank you again, Cordy Cerami

May 07, 2023

I ran over a nail on my way to work while it was raining. When I brought my car in, Brooke ranger quickly acknowledged me in the service drive, and got her team to fix my flat tire very promptly. By the time More

by Jackboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denia Hernandez
Oct 20, 2023 -

INFINITI of ONTARIO responded

Jack, Please forgive the delayed response. We all want to say thank you for the super kind comments and taking the time to post them. Although late, I will be sure to share your post with Brooke and Denia, I know how grateful they both will be... Thank you again, Cordy Cerami

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