INFINITI of Ontario - Service Center

If you have not been to this dealership before--you must visit. I had the terrible experience of breaking down nearly 100 miles from home. I was towed and the receptionist greeted and refreshed me and my visit. I had the terrible experience of breaking down nearly 100 miles from home. I was towed and the receptionist greeted and refreshed me and my son from the heat of the late afternoon with cool water. Checked us in for after hours and had the morning team to call me. They did. 7:30 AM they called to confirm the car was received and being worked on by 1:30-2--all work was complete and they kept me posted throughout the day as to their progress. This is a five star operation from start to finish. I have already told family and friends about his hidden gem. Congratulations owner on a customer-centric team doing a great work. Mike and team 1M thanks. More

Excellent service. Explain everything on unit We went without appointment still take care of us. I will sure request other people to try dealer Thanks without appointment still take care of us. I will sure request other people to try dealer Thanks More

I honestly love this dealership! Even though I did not lease my 2020 QX60 from them, I do get my car serviced their. The dealership itself is always nice and clean and everyone in the service department t lease my 2020 QX60 from them, I do get my car serviced their. The dealership itself is always nice and clean and everyone in the service department that I have dealt with from Mike Longridge to Jerome Porter are above and beyond kind and accommodating and extremely knowledgeable. Its not too often you can say that spending time at a car dealership getting service is enjoyable, but it is at this place. They treat everyone like family and when my lease is up, I will definitely get another ca, but this time from them! More

Dealership is always clean. Everyone in the dealership is very nice. I especially love Maritza. I recommend this dealership for everyone you wont be upset. is very nice. I especially love Maritza. I recommend this dealership for everyone you wont be upset. More

I have gotten multiple cars from Metro Infiniti and now from Ontario. Excellent service reps, always going the extra mile! It's the reason I keep coming back to purchase cars from this dealer because of th from Ontario. Excellent service reps, always going the extra mile! It's the reason I keep coming back to purchase cars from this dealer because of the service reps! More

Olivia Leon is knowledgeable, helpful and welling to go the extra "mile" to service the customer. She will be my go to consultant for service. the extra "mile" to service the customer. She will be my go to consultant for service. More

They are the best auto dealership that I have ever been associated with! The service crew is excellent and my most recent experience with Mike regarding servicing my car and providing me with a fabulous lo associated with! The service crew is excellent and my most recent experience with Mike regarding servicing my car and providing me with a fabulous loaner was incredible! They always treat their customers like "Royalty"! I have and I will continue to recommend this awesome Infinity dealership of Ontario to my family and friends! Thanks again everyone, Cliff. More

Excellent service, pleasant and very knowledgeable. Constantly keeps you aware of what is going on with your vehicle Constantly keeps you aware of what is going on with your vehicle More

Jerome is the best At Ontario Infiniti always take my truck there great service great team! Thanks again Ontario Infiniti your customer Anissa thanks a truck there great service great team! Thanks again Ontario Infiniti your customer Anissa thanks a More

Service was prompt; Service Consultant was courteous and informative. Great service and recommendations from Service Team. informative. Great service and recommendations from Service Team. More