INFINITI of Ontario - Service Center

Great Customer Service I bought my Q60 last July and this was my first "service" visit to rotate the tires. I was very impressed with the professionalism of the employees. I bought my Q60 last July and this was my first "service" visit to rotate the tires. I was very impressed with the professionalism of the employees. All were polite and helpful. It was nice to sit down inside an office to discuss my reason for the visit instead of standing outside. My consultant was most helpful and I appreciated the nice waiting area with tv and beverages. The wait was exactly what I expected and promised and my car was clean when it was returned to me. Overall, I have been very impressed with the purchase and the customer service at this Infiniti dealership. More

Olivia is always great Olivia was great with service. I paid to have the car detailed and was a little disappointed with the results, car was still a little dirty. Olivia was great with service. I paid to have the car detailed and was a little disappointed with the results, car was still a little dirty. More

Great I always feel welcomed,service staff very nice,will recomend dealer to family and friends. I feel very confident when i come to service,I appreciate t I always feel welcomed,service staff very nice,will recomend dealer to family and friends. I feel very confident when i come to service,I appreciate the great service. More

Outstanding job by Mr Jerome Porter!! As a new service customer from Riverside Infiniti, Jerome did a great job welcoming me, showing me the facility for customers, and sharing the planned As a new service customer from Riverside Infiniti, Jerome did a great job welcoming me, showing me the facility for customers, and sharing the planned move closer to my home later this year. Jerome was thorough in his review of my service history and shared an accurate assessment of my service needs supported by my file references. As my service was timely completed, Jerome, was appropriately thorough with his review of the work done and recommendations for my next visits. The visit overall was great and efficient. I most indeed will be returning - asking for Mr Jerome Porter. More

Excellent service! After realizing Riverside was closed I looked for the next closest dealership. Made an appointment and was assigned a service rep, Oliva. Everyone w After realizing Riverside was closed I looked for the next closest dealership. Made an appointment and was assigned a service rep, Oliva. Everyone was very warm and accommodating. The service was quick. I waited for the service at the dealer to be completed. It was comfortable with all the tools I needed to get some work done while I waited. Montclair will be servicing my vehicle henceforth. More

Always top notch Service department is always the best! Easy appointments, short wait times, honest and top quality. Maritza and Andrew had me in and out for a tire Service department is always the best! Easy appointments, short wait times, honest and top quality. Maritza and Andrew had me in and out for a tire replacement even though the balancer was on thr fritz, they took it to another tire service center to get balanced and it was still on time and quick. Thank You! More

She made it easy. I had my car for a 25,000 miles services and had them check the brakes. Olivia arranged everything for me and the loaner car and also coordinated with I had my car for a 25,000 miles services and had them check the brakes. Olivia arranged everything for me and the loaner car and also coordinated with the technician. Awesome. More

Great service Friendly, family oriented, good help, waiting area is clean beverages was nice coffees donuts bobcorn wife also I heard you will be moving to bigge Friendly, family oriented, good help, waiting area is clean beverages was nice coffees donuts bobcorn wife also I heard you will be moving to bigger and New facility by the end of the year which is great news More

Great customer Service Jerome was a pleasure to work with. Very informative, knowledgeable and friendly. Made sure we were updated on all the issues that needed repair and f Jerome was a pleasure to work with. Very informative, knowledgeable and friendly. Made sure we were updated on all the issues that needed repair and finished the work in one day More

Recommend Infiniti of Montclair Very friendly and professional, from the moment I get there I was treated kindly and they were honest when I ask any question of them. Very friendly and professional, from the moment I get there I was treated kindly and they were honest when I ask any question of them. More