INFINITI of Van Nuys

Excellent service At the last minute, I took my car in for a 45k service. They took my car in right away and dropped me off at my near-by office. When the service was At the last minute, I took my car in for a 45k service. They took my car in right away and dropped me off at my near-by office. When the service was done a few hours later, the porter picked me up and I was off and away. My service writer, Resty, was very informative and eager to help! I'll be back for sure. More

Friendly and quick Everyone was extremely friendly, helpful, informative and got me in the same day. Will be having all my services done at this dealership. Thank Yo Everyone was extremely friendly, helpful, informative and got me in the same day. Will be having all my services done at this dealership. Thank You! More

The best!!! My experience with your dealership was perfect. Sean was so helpful in explaining all the features on the car. I would recommend this dealership to ev My experience with your dealership was perfect. Sean was so helpful in explaining all the features on the car. I would recommend this dealership to everyone. More

Review Infiniti Van Nuys Fraud They have at least two Vehicle Code violations. They lied about the vehicle to get me on the lot. They lied about the 3 day return rule and costs. They have at least two Vehicle Code violations. They lied about the vehicle to get me on the lot. They lied about the 3 day return rule and costs. They falsified documents, and then falsely advertised the vehicle. They lied during the sales process by hiding numbers and tried to sneak additional profit margins for their self into the deal, which when called out on it, then led to an intimidation tactic to get me to shut up about it, which then led to a threat on me for speaking up about the intimidation. They then send you links to where to leave a "good" review, and where to leave a "bad" review. The bad review goes to their own office, and the good review goes online for the world to see. How crooked is that? These guys are dangerous and destructive. Save your time. Save your money. Save your life. More

great service I had never been to this dealership before and I had no idea who to talk to but Andrew in service instantly greeted me and got everything I needed don I had never been to this dealership before and I had no idea who to talk to but Andrew in service instantly greeted me and got everything I needed done for me quick and easy :) More

Great experience! Great people here they take care of you and make sure your car is always running great. Andrew also helped get some documents I needed to provide to m Great people here they take care of you and make sure your car is always running great. Andrew also helped get some documents I needed to provide to my insurance no hassles. So far so Good! More

Great customer service I took my car for an oil change, Ronald was very easy going and provided outstanding customer service. Will defiantly come back to him and will recomm I took my car for an oil change, Ronald was very easy going and provided outstanding customer service. Will defiantly come back to him and will recommend to family and friends! More

I got good service. Although it took a few days, I had a lo I got good service. Although the work took a few days, the advisor kept me apprised of the status and I had a loaner car in the meantime. The adviso I got good service. Although the work took a few days, the advisor kept me apprised of the status and I had a loaner car in the meantime. The advisor explained the various repairs to be done and various recommendations made. More

Highly recommend! Had a great experience. Andrew was on top of his game. He instructed me on what to do, and updated me while my car was being fixed Had a great experience. Andrew was on top of his game. He instructed me on what to do, and updated me while my car was being fixed More

WARRANTY REPAIR - GREAT SERVICE I WENT IN LAST SATURDAY MORNING TO SEE RONALD REGARDING AN ERROR MESSAGE I RECEIVED THE NIGHT BEFORE. I CALLED IN THE MORNING AND GOT AN APPOINTMENT S I WENT IN LAST SATURDAY MORNING TO SEE RONALD REGARDING AN ERROR MESSAGE I RECEIVED THE NIGHT BEFORE. I CALLED IN THE MORNING AND GOT AN APPOINTMENT SAME DAY NO HASSLE. I WILL DEFINITELY KEEP COMING TO THIS DEALERSHIP AND IT IS RIGHT UP THE STREET FROM WHERE I LIVE. THANKS RONALD! More