INFINITI of West Chester

Wonderful experience, breath of fresh hair. Went there with the intent to by a reasonable used car they had listed. Left with a car for my daughter that she absolutely loves. The entire experience from s with the intent to by a reasonable used car they had listed. Left with a car for my daughter that she absolutely loves. The entire experience from start to finish was as smooth as could be. Negotiated price was very fair! Thanks again Steve, management and service. Agnes O'Toole More

Steve C. and Brian A. worked very hard getting me in the car that I wanted for the price I wanted. They were very friendly and respectful to my needs and concerns. I will be a repeat customer and will ref car that I wanted for the price I wanted. They were very friendly and respectful to my needs and concerns. I will be a repeat customer and will refer clients to them. More

These guys are the most sleezy, dishonest people you will ever meet. I never expected the car dealership experience to be pleasant, but these guys are far and away the worst kind of people. I traveled 2+ hou ever meet. I never expected the car dealership experience to be pleasant, but these guys are far and away the worst kind of people. I traveled 2+ hours to buy a used car because my local Infiniti dealer (who btw- is much more accommodating and honest) didn't have the car I wanted. I was promised a price by one of their salesmen for their car and a price that they would pay for my trade. I'm no idiot and I had got an evaluation of what my car was worth by other dealers so I had a fair number in mind. However, when I showed up at their dealership, they changed the value of the difference between the two cars by nearly 3 times. To top it off, the gutless salesperson who I had spoken to over the phone didn't even show his face. His managers were the only people who spoke to us and they bombarded us with the most disrespectful banter. Whenever I proved a point or disagreed with their incorrect logic, they scoffed at me as if there was no way I could know anything about cars...because there's no way the customer knows anything, right? Do yourself a favor and avoid this dealership like the plague. Look up other reviews online and they'll all tell you the same. If you find anything positive about them, make sure to PAY ATTENTION to the wording. Chances are that it was written by the dealership themselves. More

As a first time Infiniti owner, my husband and I were extremely impressed with Steve Capano and Infiniti of West Chester. Steve took a lot of time to go over everything on my new M37X. He had the experie extremely impressed with Steve Capano and Infiniti of West Chester. Steve took a lot of time to go over everything on my new M37X. He had the experience and knowledge to know what we wanted and didn't want, before we ever verbalized it to him. He was great to deal with (as was everyone else at the dealership). If you go to Infiniti of West Chester to shop for a car, I highly recommend that you ask for Steve Capano to assist you. More

Steve Capano and Nick Maropolis (sp?) were great. They were very knowlegeable about the car and treated me great. Very friendly when I brought my daughter into the dealership as well. were very knowlegeable about the car and treated me great. Very friendly when I brought my daughter into the dealership as well. More

This is my second vehicle purchased from Steve Capano @ Infiniti of West Chester. I must say that both time I went to purchase a vehicle from Steve that I was treated with the utmost respect. I always fe Infiniti of West Chester. I must say that both time I went to purchase a vehicle from Steve that I was treated with the utmost respect. I always felt that everything was explained very well and he made the buying experience easy to understand. I have never had a bad experience with this dealership throughout my 7 plus year relationship with them. I must say that I did shop around for another possible vehicle before going to Infiniti of West Chester and was less than pleased by: by the offer made on my trade at several different places --> there was no problem at I of WC they were very fair and were able to get me just under bluebook value with a pretty good discount on my purchase as well. All around this dealership is top notch --> I travel there (30 miles out of my way to get service) and will most likely never buy a car anywhere else ever again unless the needs of my large family warrent it. Steve Capano is a very honest and straight forward sales person who can be counted on for follow-up issues if any arise. he is kind, courteous and basically put myself and my wife at ease with each purchase. If you desire for a straightforward approach to car purchasing please take this advice, RUN to Infiniti of West Chester and ask for Steve Capano, you will not be dissapointed. For what it's worth I feel that Infiniti offers an excellent product line that can be directly compared to BMW, Audi, Lexus, and in some cases even Porsche (I drove them all before buying my new 2011 G37x) depending on the model your looking at. I highly reccomend this dealership. More

I have NEVER had a car sales professional take the time to really try to understand my preferences and needs the way Mark Cantino did. He wasn't as concerned with selling me a car as he was with selling m to really try to understand my preferences and needs the way Mark Cantino did. He wasn't as concerned with selling me a car as he was with selling me the RIGHT car. As a result, I ended up with an M37x. My last two cars were a Cadillac xxx and before that an Acura RL. In both of those cases I found that I had a period of adjustment that at times made me wonder if I had gotten the right vehicle. As a result of both Mark's assistance and the excellence of the Infiniti M37x, I did not have that experience this time. I was completely compatible with the M37x from the very first mile I drove it, and about six thousand miles later, I would say the same thing. I enjoy every minute behind the wheel, and the unusual styling along with Mark's color suggestion (Malbec Black) turns heads almost every day. Because this car is so different from anything I've ever had before, some friends and family were surprised until they rode in it. Now they understand my choice. While there is a lot of technology in the M37x, I have found that if the driver works with it, it will return useful and valuable responses. This has been a great experience, both with the dealership and the car. More

Infiniti of West Chester is by far the best car buying experience I have ever had. I got the most unbeleivable deal on a used Subaru Legacy and the whole team I worked with there were very informative th experience I have ever had. I got the most unbeleivable deal on a used Subaru Legacy and the whole team I worked with there were very informative throughout the process. Not only is there dealership team top notch to work with but their continued support and serivces they provide after the car has been purchased is second to none. More

I have purchased my last 4 cars at Infinity of WestChester. I cannot imagine going anywhere else! Mark Cantino has been my salesperson since the first car. It's great to deal with the same perso WestChester. I cannot imagine going anywhere else! Mark Cantino has been my salesperson since the first car. It's great to deal with the same person over the years. When I go in for service, I see the same friendly faces and I'm always treated like a VIP. I know that I will be treated fairly and without pressure at Infinity of West Chester. D. Harrison More

Steve Campano made it quick, easy, and painless to buy (lease). The Sales Manager and F&I person supported his efforts. The car and dealership have been first-class and have exceeded expectations so far (lease). The Sales Manager and F&I person supported his efforts. The car and dealership have been first-class and have exceeded expectations so far. A perfect car buying (leasing) experience. Thank you all! Drew Cameron More