Infiniti of the Palm Beaches - Service Center

Great service! I came in for an oil change on a Saturday and the mechanic found some major things that had to be addressed. I was given a loaner and my car was compl I came in for an oil change on a Saturday and the mechanic found some major things that had to be addressed. I was given a loaner and my car was completed early Monday morning which was done before the scheduled time. As always it was a truly a great experience and my car drives like it's brand new! Thank you for the great service. More

Service Bill Di Edwardo is the reason I return for service. Bill is a true professional, very knowledgeable of maintenance issues on my Infinity. I will r Bill Di Edwardo is the reason I return for service. Bill is a true professional, very knowledgeable of maintenance issues on my Infinity. I will remain a loyal Infinity customer because of the quality of service I have received over the years. More

very good!! Very professional and very well organized staff. Ray explained every question I asked and he was very knowledgeable and very helpful. I was able to us Very professional and very well organized staff. Ray explained every question I asked and he was very knowledgeable and very helpful. I was able to use some of my coupons too that I received by email. More

The Meaning of Exceptional Service It was time for service on my new Q70L Infinity and I made my appointment two weeks in advance.Due to hurricane Matthew closing, service was a challen It was time for service on my new Q70L Infinity and I made my appointment two weeks in advance.Due to hurricane Matthew closing, service was a challenge. Danny Solorzano, our Service Consultant, ignored his lunch hour to assist; had the car ready in exactly the time promised; went beyond the call of duty to reprogram my garage door electronics; gave me valuable information on changes coming to the car's wireless communication system; and explained clearly all the service performed. Mr. Solorzano won the National Infinity Service Consultant award twice because he personifies the Schumacher service commitment to excellence. I have had luxury vehicles most of my life and some brands were a dud on service. We are a two Infinity couple now close to riding into the sunset--grateful to Mr. Solorzano and all who make Infinity of the Palm Beaches exceptional. Dr. Stoppe More

Tamiko Reed I have been in and out of car dealerships all of my life, which is not a very short time. I purchased a used Infiniti at a Toyota dealership that was I have been in and out of car dealerships all of my life, which is not a very short time. I purchased a used Infiniti at a Toyota dealership that was still under warranty. I had a small issue so I visited Schumacher Infiniti. There I was greeted by Tamiko Reed, a very pleasant young lady, who inquired if she could help. As I was just looking for info re: a part, she did her best and then sent me to parts, who in turn sent me to the body shop, where my question was answered and determined I had a warranty issue. I returned to service where I was greeted by Tamiko Reed again. Tamiko worked extremely hard on my behalf to solve my problem immediately. Although she was not successful as the part was on backorder, the service that she gave me was extraordinary. The part is now on order. Thank you Tamiko Reed. More

Great professional and friendly service Quality dealership in all areas. Both purchased and serviced the car here. Quick and efficient and fair. Highly recommend. Leased a 2015 Q50S. Quality dealership in all areas. Both purchased and serviced the car here. Quick and efficient and fair. Highly recommend. Leased a 2015 Q50S. Thank you!! More

Recall of M35 Everything went fine with the recall work done . I was treated 100% and will have all my service donethere. Bill was top notch and very help full Everything went fine with the recall work done . I was treated 100% and will have all my service donethere. Bill was top notch and very help full More

Good communication Friendly service, good communication and follow through. Experience with enterprise loaner car was not great because it took a long time for both pick Friendly service, good communication and follow through. Experience with enterprise loaner car was not great because it took a long time for both pickup and drop off. More

Great Service Advisor Bill is the best service adviser I have ever used. He is very professional and is always concerned that you maintain your car for best performance and Bill is the best service adviser I have ever used. He is very professional and is always concerned that you maintain your car for best performance and safety. More

Extraordinary Service My Infiniti of the Palm Beaches service adviser, Bill Di Edwardo, delivers truly outstanding service. A former master mechanic, Bill knows his stuff a My Infiniti of the Palm Beaches service adviser, Bill Di Edwardo, delivers truly outstanding service. A former master mechanic, Bill knows his stuff and obviously genuinely cares about his customers. Bill is by far, the best service adviser I've had in 45 years of driving. More