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Imperial Chevrolet - Service Center

Mendon, MA

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55 Reviews

55 Reviews of Imperial Chevrolet - Service Center

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November 20, 2016

Jessica Liseno went the extra mile I recently had to have work done to my classic Corvette. Jessica spent the time upfront to learn of my issue and concern for my older vehicle. Imper More

by DJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Liseno
August 10, 2016

Service appt. I have been buying and having my vehicles serviced at Imperial for years. Today I had a service appt. The staff is always professional and easy to w More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MikeWalsh, Jim Parsons, Dave and Bill
Aug 10, 2016 -

Imperial Chevrolet responded

Dear Susan: Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enjoyed working with the team at Imperial Chevrolet. We take great pride in delivering a stress-free buying experience. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 02, 2016

jessica liseno Outstanding service i cannot say enough about Jessica liseno's outstanding and supportive customer service, I have purchased several cars at imperial and if a problem as More

by lesliedep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jessica liseno
Jun 02, 2016 -

Imperial Chevrolet responded

Dear Leslie Depasquale:: Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enjoyed working with Jessica Liseno and the team in our Imperial Chevrolet Service Dept. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager'Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

May 02, 2016

great very professional customer friendly would recommend friends/family to have vech worked on other dealerships I dealt with in past was not so good ve More

by steve the hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tim fenner
May 03, 2016 -

Imperial Chevrolet responded

Dear Steve the hunter: Thank you very much for taking the time to write such a lovely review for Tim Fenner. We're thrilled that you took the time to share your experience. On behalf all the employees of the Imperial family of businesses, I wanted to convey how truly grateful we are to have a wonderful customer like you! Thank you for your business and your enthusiastic support of ours. It means a great deal to us. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us..

April 30, 2016

Awesome service! My car was towed to Imperial from another garage that had it for several weeks and couldn't figure out what was wrong with it. Within hours the proble More

by Dianne Thayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean in the service department , Tim Donohue
May 02, 2016 -

Imperial Chevrolet responded

Dear Dianne Thayer: Thank you for your business and for taking the time to share your kind words about Sean and your experience at Imperial Chevrolet Servcie Dept. Sean and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge,,Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 27, 2016

Service visit I took my truck in for service at the beginning of April for a problematic check engine light I have brought to multiple dealerships to fix with no sa More

by RichardS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Liseno
Apr 28, 2016 -

Imperial Chevrolet responded

Dear Richard S: Thank you for your business and for taking to share your kind words about Jessica Liseno and your experience at Imperial Chevrolet. Jessica and the entire staff here at Imperial truly appreciate it. Sincerely, MIKE PENNER General Manager Imperial Cars Imperial ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.- Dodge-Ram-Jeep

April 27, 2016

Good timely service. I have brought my old Ford expo and now my New Tacoma in to chevy because i think its hard to find a service writer and techs that will be straight sh More

by Joe donny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean McCabe
Apr 28, 2016 -

Imperial Chevrolet responded

Dear Joe Donny: Thank you for your business and for taking the time to share your kind words about Shawn McCabe and your experience at Imperial Chevrolet Shaun and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford , Chevy, Chrysler-Dodge-Ram-Jeep :The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 11, 2016

Best place to buy and maintain a car The sales force are a pleasure to deal with, and the service dept. is top notch. They are easy to deal with. I would never go anywhere else to buy or More

by Joe B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce D’Ambra
Apr 13, 2016 -

Imperial Chevrolet responded

Dear JoeB: Thank you very much for taking the time to write such a lovely review for Bruce D'Ambra , he is the BEST......We're thrilled that you took the time to share your experience. On behalf all the employees of the Imperial family of businesses, I wanted to convey how truly grateful we are to have a wonderful customer like you!!!! Thank you for your business and your enthusiastic support of ours. It means a great deal to ours. Sincerely,' Mike Penner General Manager Imperial Cars Imperial Ford Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 23, 2016

The most honest and trustworthy car dealer in Massachusetts I have been purchasing cars and trucks for the past 38 years and haven't found a more honest and trustworthy dealer than Imperial Chevrolet. The sales More

by Mike P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Capuzziello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Liseno-excellent, Bruce D’Ambra, Tom Sollecito, S.K. Mark Rossi, Brian Martin
Apr 06, 2016 -

Imperial Chevrolet responded

Dear Mike : Thank you very much for taking the time to write such a lovely review for Jessica and the entire crew here at Imperial Chevrolet. We're thrilled that you took the time to share your experience. On behalf all the employees of the Imperial family of businesses, I wanted to convey how truly grateful we are to have a wonderful customer like you! Thank you for your business and ehthusiastic support of ours. It means a great deal to us. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer yur family, friends, colleagues, and acquaintances to us.

March 07, 2016

Great Experience! Called on a Tuesday to get my car looked at and Jessica was able to get it right in! I dropped my car off Tuesday night and it was ready by 2:00 on We More

by Bkinhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Liseno
Apr 06, 2016 -

Imperial Chevrolet responded

Dear Bkinhart: Thank you for your business and for taking the time to share your kind words about Jessica and your experience at Imperial Chevrolet. Jessica and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hoe you will refer your family, friends, colleagues, and acquaintances to us.

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