
Imperial Valley Chevrolet Buick GMC Cadillac
El Centro, CA
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Quick and smooth transaction with Joseph Felix! Great customer service 100% need a deal and easy transaction Go with him Great customer service 100% need a deal and easy transaction Go with him More
Great customer service! Wish every dealer have people so caring and helpful so you feel ok asking everything you feel you should know. Thank you Marco! Wish every dealer have people so caring and helpful so you feel ok asking everything you feel you should know. Thank you Marco! More
Quick and smooth transaction with Joseph Felix! He made me feel welcome and gave me a great deal on a brand new truck. 100% recommend He made me feel welcome and gave me a great deal on a brand new truck. 100% recommend More
Had a great buying experience with Imperial valley Chevrolet. The staff was patient and understanding. Would definitely buy my next vehicle with them. I would also tell anyone looking for a vehicle to Chevrolet. The staff was patient and understanding. Would definitely buy my next vehicle with them. I would also tell anyone looking for a vehicle to go see Christopher Ramirez for the best service. I can promise you, you won’t feel pressured or rushed at all. More
I’ve have bought at least 6 cars from this dealership in the last few years. They have an amazing staff. David Juarez is the best! the last few years. They have an amazing staff. David Juarez is the best! More
If I could give no stars I would. Horrific. I went in person twice to check out a new Tahoe. Both times I was told they had to go get it somewhere. I was short on time so I told him n Horrific. I went in person twice to check out a new Tahoe. Both times I was told they had to go get it somewhere. I was short on time so I told him never mind. I don't understand why they don't have not one Tahoe to show in front of their business. The third time I called to make an appointment to assure they first go get the Tahoe so I may see it when I arrive. The lady who answered the phone assured me they would have one there ready for me to see. Once I get there they have a 2022 Tahoe used looks ugly and used up. Oh when I called they told me I HAD TO GIVE THEM MY NUMBER. I just laughed so hard when I heard her say that and responded I don't have to do anything Ma'm. I always call by dialing *67. This place is so sketchy, I believe the only reason they are able to stay in business is they cater to local companies so you mainly see work trucks at this dealership. AVOID AT ALL COSTS. More
Called about ordering a vehicle, they said they could order it but once it arrived it would be marked up $3500+ above the MSRP in addition to tax, license, etc. After asking why they couldn't really give order it but once it arrived it would be marked up $3500+ above the MSRP in addition to tax, license, etc. After asking why they couldn't really give a clear reason, finally came up with 'we only have a certain amount of vehicles allocated to us so it takes away from our allocation'. I then asked for a breakdown of a vehicle he had on the lot and he said he would call back shortly with that information... He never called back. I went to a different dealership and ordered the exact same vehicle with zero dealer markup. More
Long story short, I'm from out of town but found a vehicle I wanted. Contacted and began texting to figure out how to make it work and see if a 3-hour drive one way was worth it. Everything was fairly vehicle I wanted. Contacted and began texting to figure out how to make it work and see if a 3-hour drive one way was worth it. Everything was fairly smooth and they were somewhat accommodating in the beginning. We made a deal and I drove the 3 hours to get there. I'll preface that I asked if they could have everything ready as it was a weekday and I would still have to make the return drive home. We arrived and were greeted quickly. Checked out the car and it was about what we were expecting. Then we waited for about 90 minutes until we could see the finance guy. In total, we were still there for about 3 hours which seems excessive. The vehicle we were purchasing was a Suburban that was a year old so we opted for the "Factory Extended Warranty" at least that's what we thought we were getting. We get home and I guess I missed the fine print as it was a 3rd party option. This option doesn't have great reviews, so it makes me a bit nervous and I really wanted the factory warranty. I have tried calling and emailing the finance guy w/ no response whatsoever...They were also missing the floor mats that were listed w/ the vehicle. The oil and air filter showed overdue and they said they had already serviced but could not provide proof. I have reached out a few times to the sales guy and he was "working" on it...now 3 weeks later, I still have no response, no car mats, and a questionable warranty. I would have highly recommended them had they just called back to work things out, but now I'm wondering what else I should be looking for. More
Do not buy a car in this dealership, Mr. Rafael Palomares is not a person to trust, in one way or another they make you pay more money for a vehicle, they convince you for ther convenience so that you get a is not a person to trust, in one way or another they make you pay more money for a vehicle, they convince you for ther convenience so that you get a car and you end up defrauded ,they are not honest with customers. More