Back

Import Auto Brokers Inc

Marietta, GA

not yet
rated
150 Reviews

1781 Cobb Parkway Southeast

Marietta, GA

30060

Directions
Sort by

150 Reviews of Import Auto Brokers Inc

March 28, 2015

Lexus ES 330 I brought a car from Russell Moon very excellent sales person and very friendly as well will work with you I will buy another car from him again More

by clester1555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Moon , Russell Moon Mullins
March 12, 2015

Thanks IVORY Went in with 1 car in mind but thanks to Ivory we left with the perfect car and a very good experience also everyone else we met had an awesome person More

by spdrcrk24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IVORY, FRED and JENNIFER
March 05, 2015

The easiest and most honest Dealership/ Car Broker This was the most pleasant experience purchasing a car I have yet to experience. I live in Miami and from the moment I spoke to Mike I had a feeling i More

by 33435
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
February 19, 2015

Fantastic dealership with awesome, friendly people. This dealership is fantastic. I am from California so I was lucky to find them online. From the first time I called and spoke with my salesman Ivory I More

by jdelatorre1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivory, Fred
February 17, 2015

Great Customer Experience Russell a.k.a."Moon" provided World Class Service during my car buying experience! I sent an email specifically requesting him on Thursday night based More

by Ro24
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Moon, Russell Moon Mullins
February 17, 2015

Satisfied Customer I would like to say that I am glad that I purchased my vehicle from there. The staff was really great from the salesman to the finance team. My salesm More

by Davis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
December 04, 2014

Great Decision My wife Robyn and were looking for a nice late model suv and we found one here on line. We called and asked about the vehicle and were told it was av More

by rocky.cathey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Amin
August 19, 2014

Just because the picture looks good. Doesn't mean the car looks good in person. Drove 2 hours to see a wrecked vehicle. Paint job on front bumper was so bad it was a shade off with a ter More

by Acura31088
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickie
Feb 11, 2015 -

Import Auto Brokers Inc responded

We apologize that we could not provide you with a satisfactory experience. We understand that driving a good distance to show us your trade-in and look at our vehicles, yet still not strike a deal is very frustrating. Although we strive to please all of our customers, there will always be a few we cannot satisfy. The vehicle was involved in a minor fender bender and the bumper was repainted (not replaced) and a Carfax is listed everywhere our vehicle is advertised including our website for our customers to view. We take pride in our ethical and transparent business practices. We never tried to hide the fact that the car had a previous incident. After making a 6:30pm appointment, Amanda got here at 8pm. We waited as a courtesy and we actually went above and beyond by staying at the dealership 2.5 hours after closing in order to accommodate Amanda schedule. Vehicle did not need a suspension as she claims. The jack was loose in the trunk and making noise. The seats were not falling apart either. There was a small blemish on the backside of second row that we missed and she was told we would address before purchasing. In fact if Amanda was so dissatisfied with the legitimacy of our dealership she wouldn't have showed interest in purchasing a similar vehicle on our lot, but unfortunately was slightly above her budget. We couldn't strike a deal on the other vehicle simply because we couldn't reduce the price to match the first vehicle. It's sad that someone tries to tarnish a business by exaggerating a scenario simply because things didn't go their way. All our vehicles go through 2 different inspections before putting on the lot, and outside inspections are always welcome.

April 28, 2014

Don't do it Just not a great experience...even after purchasing the car. Promised to fix issue and didn't. Requested to speak with owner several times, and never More

by Beverett28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug and Shawn
October 28, 2013

My experience with Import Auto Brokers, was a very pleasant one. Because of a salesman by the name of Russell, whom I got to know as "Moon," very warm and pleasant servitude, I would highly recommend More

by sameale53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell