Imports Auto Direct

EVERYONE PLEASE READ BEFORE YOU GO and buy a car from these people. They are complete scams. They will feed you all of these positive things about your warranty package that they provide so that you feel these people. They are complete scams. They will feed you all of these positive things about your warranty package that they provide so that you feel secure , but the warranty themselves xxxxxxxx . I bought my Benz October 2024, the same day the headlight had to be fixed, which I wasn’t aware of until night time. So Omar the one who sold me my car said to bring back the next business day which was Monday. I brang it Monday , OMAR COMPLETELY ignored and walked around like I didn’t exist but he just sold me my car so I was confused as xxxx. I took it to the shop that is right next door and explained to them that the person who sold me my car said he would cover the headlight. Thankfully the guy working at the shop Nextdoor was SO nice!! He walked over and told Omar what was going on , then Omar finally was able to approve them to fixed it. I think Omar was ignoring me because he promised to pay my first car payment and let me tell y’all something, HE NEVER PAID IT. 6 months later MY CAR WOULD NOT START. I took it to the Benz dealership and I gave them the warranty papers that Omar provided. The warranty DENIED MY CLAIM AND SAID THAT SOMEONE ELSE TRIED TO PUT THIS SAME CLAIM IN TWO MONTHS BEFORE I PURCHASED MY VEHICLE. The warranty was supposed to cover power train which is anything surrounding the engine. So I don’t know why my claim was denied but IMPORTS AUTO DIRECT WAS AWARE OF THE PREVIOUS DENIED CLAIM AND STILL SOLD ME THE CAR. THEY WANT TO GET RID OFF ALL THESE JUNK CARS AND RUIN PEOPLES LIVES TO BENEFIT THEMSELVES. The $75 a week is a scam too.!!!! The REASON THEY GET EVERYONE APPROVED IS BECAUSE THEY USE A BANK CALLED CREDIT ACCEPTANCE THAT HAS THE HIGHEST INTEREST RATES THAT YOU CAN IMAGINE. I was PAYING $355 a month for this car and the interest charge was $238 a month , y’all do the math !!! Technically I was paying $117 towards my car and the rest to the bank!!!!. NOW SINCE MY CAR WONT START , I’m in a hole of $15,000 and chuck nel and them won’t do anything to help me. CHUCK NEL TOLD ME TO VOLUNTARILY REPOSSESS MY CAR TO THE BANK?!!! Like so let me just xxxx up my credit since y’all sold me a xxxxed up vehicle. Let me make this clear , CHUCK NEL IS A NETWORKER HE ONLY REPRESENTS THESE DEALERSHIPS HE DOES NOT OWN THESE DEALERSHIPS OR SELL ANY VEHCILES ASSOCIATED WITH THESE DEALERSHIPS. HE IS JUST A ADVERTISER THAT IS VERY GOOD AT ADVERTISING AND HE POPS UP RANDOMLY AFTER YOU PURCHASED YOUR VEHICLE TO MAKE A VIDEO AND POST IT. DONT GO HERE IF YOU CARE ABOUT YOUR LIVELIHOOD More

Very unprofessional. the mexican in the back office is very disrespectful. I was treated poorly due to reading over paperwork before signing. the mexican in the back office is very disrespectful. I was treated poorly due to reading over paperwork before signing. More

Great selections of car Purchased my Bmw about 3 months ago. Dave was extremely helpful. My husband was satisfied with the outcome of everything. I would give a 10 star servi Purchased my Bmw about 3 months ago. Dave was extremely helpful. My husband was satisfied with the outcome of everything. I would give a 10 star service on the prices of the vehicle. Never buying a used car anywhere else. I'm recommending everyone to Imports. More

Terrible Good job! You’ve already left a review. by Tanya B. on 01/27/2016 Do NOT Buy From THEM! Our car has has issues since we brought it. We literally had Good job! You’ve already left a review. by Tanya B. on 01/27/2016 Do NOT Buy From THEM! Our car has has issues since we brought it. We literally had to take the car to them for issues after only having it for 3 days. They say they will take care of you but it's all talk. Their mechanic is VERY rude and didn't have a clue to what he is doing. In fact I had to take my car their bc it just shut off on me while I was in center city. Thankfully it came back on and I took it straight to them...sat there for 5 hours and the mechanic said there was nothing wrong. Also the noise I told him the car was making he said he didn't find anything wrong. Now I'm not a mechanic but I know for sure he does not know what he's doing. My husband and I feel as though we got ripped off and will never go back there I recommend this place. Go at your own risk but please know you have been More

2005 Audi A4 2.0T I purchased a 2005 Audi A4 2.0T from Imports Auto Direct. This vehicle has got to be the worst purchase mistake I will ever make. Do not buy a car fro I purchased a 2005 Audi A4 2.0T from Imports Auto Direct. This vehicle has got to be the worst purchase mistake I will ever make. Do not buy a car from this sordid dealership. This vehicle has so many hidden mechanical problems that makes me so angry. This vehicle has the following mechanical problems: headlights will not stay on, transmission slips, vehicle has had undisclosed rear collision, motor mount failure, turbo charger oil leak, oil pan leak, rear main seal leak and battery failure. None of these mechanical defects were ever disclosed. None of the leaks were noticed when I decided to purchase the car. The vehicle looked and sounded mechanically sound. My responsability as a consumer should have been more thorough though like purchasing an extended warranty or having another "real" mechanic perform a pre-purchase inspection. I have accepted my error. The owner of Imports Auto Direct, Dimitri Trascila refuses to take responsibility, he will not take calls and stands by his incompetent mechanic, and refuses to honor the so called 3 day return policy. This is a disgusting person who really needs to rip the public off to make his living. DO NOT BUY A CAR from this crap hole! Stay away from Imports Auto Direct and Dimitri Trascila as he will charm you with a "nice guy" personality. More