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Infiniti of South Miami - Service Center

Miami, FL

4.8
186 Reviews

186 Reviews of Infiniti of South Miami - Service Center

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February 12, 2025

No transparency from advisor and lack of follow up and questionable work ethics from loyal customer More

by RVALVERDE0572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Advisor
Feb 23, 2025 -

Infiniti of South Miami responded

Rvalverde0572, we regret to hear that you had this experience with us.

February 03, 2025

Fast and friendly service. Provide me with a complete inspection invoice with prices. Nice lounge. More

by TERRYTHOMPSON747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Infiniti of South Miami responded

Hi Terrythompson747, thank you for taking the time to leave a review for us at INFINITI Of South Miami. We're happy we could meet your expectations!

February 03, 2025

Siempre atiendien sumper bien y son muy professionales y hacen un buen servicio siempre Que voy salga muy contento More

by THEBOSS_1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert piedra
Feb 07, 2025 -

Infiniti of South Miami responded

Theboss_1991, we are so pleased you enjoyed your visit to INFINITI Of South Miami!

February 01, 2025

Todo bien los empleados muy amables y arreglaron los problemas La única queja que no tenían carro loaners y me quede sin carro unos días More

by ANDREAVELAZQUEZ64
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Infiniti of South Miami responded

Andreavelazquez64, thank you so much for the positive review!

January 30, 2025

Great customer service. Alessandro is very professional. Everyone makes you feel comfortable and confident that they have your best interests in mind. Thank you infiniti sout More

by MIRMAROLEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Infiniti of South Miami responded

Mirmarolea, thank you for the high star rating!

January 30, 2025

El joven que me atendió Fue muy atento y cordial Me dieron un buen precio por el servicio More

by COQUIDOCUMET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Infiniti of South Miami responded

Hi Coquidocumet, thank you for taking the time to leave a review for us at INFINITI Of South Miami. We're happy we could meet your expectations!

January 27, 2025

Fast pleasant and they tell you the truth about what you really need Live getting car clesned More

by HENRY34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Infiniti of South Miami responded

Henry34, thank you so much for the positive review!

January 27, 2025

I love infinity they treat they customers with a lot of love. They are awesome More

by BANKSTONCHAKAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Infiniti of South Miami responded

Bankstonchakail, we're so glad that we were able to go above and beyond your expectations!

January 25, 2025

Es una experiencia única y buena son excelentes vendedores y muy amables la pasas super More

by jerrycp6602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kira
Jan 28, 2025 -

Infiniti of South Miami responded

Hi Jerrycp6602, thank you for taking the time to leave a review for us at INFINITI Of South Miami. We're happy we could meet your expectations!

January 24, 2025

This was my first time working with Kevin, and I have to say the experience was excellent. Kevin was prompt, communicative and very friendly. He clearly has the customer’s best interests in mind. He has man More

by Carmen Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Londono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Infiniti of South Miami responded

Carmen Serrano, reviews like this give us motivation and help us ensure we provide high-quality care.

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