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Infiniti of South Miami - Service Center

Miami, FL

4.8
186 Reviews

186 Reviews of Infiniti of South Miami - Service Center

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October 30, 2024

Customer service has declined 100%. . I’ve been a customer since 2017, not what it used to be. More

by SILVAJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Nov 21, 2024 -

Infiniti of South Miami responded

Silvajudy, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

October 29, 2024

As always, Rey pleased with the service received. Steve Anteen has always delivered for us whenever we’ve had an Infiniti. A pleasure to deal with. More

by AMBACALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Nov 21, 2024 -

Infiniti of South Miami responded

Ambacall, thank you so much for the positive review!

October 29, 2024

Daniel Pedroso, my service consultant was very knowledgeable , experienced and offered very detailed info about my vehicle. More

by moraleselba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Daniel Pedroso
Nov 21, 2024 -

Infiniti of South Miami responded

Moraleselba, reviews like this give us motivation and help us ensure we provide high-quality care.

October 28, 2024

Courteous, respectful concerned about customer’s safety, knew waiting for vehicle in the lobby expedited as best the could service, due to expensive repairs honored coupons More

by GRETELCARIDAD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Roberto Piedra
Nov 21, 2024 -

Infiniti of South Miami responded

Gretelcaridad55, we're glad you had such a wonderful experience with us!

October 27, 2024

Great experience. Everything went very smoothly. Drop off and pickup service. Steve handled everything seamlessly. More

by CAROLOPEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Carolopez0, it's experiences like yours that really keep us motivated!

October 27, 2024

Fast efficient service. Appointments made and kept on time. Steven Anteen is an outstanding , knowledgeable service advisor. More

by ROSSMCLOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Rossmcloud, thank you for sharing your positive experience!

October 26, 2024

Steven was great! Also Kevin. I was easy, and the Uber service perfect. I will go back for sure. More

by GELBERHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Anteen
Nov 21, 2024 -

Infiniti of South Miami responded

Gelberhernandez, thanks for your praise and kind comments about our team.

October 25, 2024

Very friendly very knowledgeable very professional always a pleasure to visit always recommend to family and friends More

by CIROSETARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve anteen
Nov 21, 2024 -

Infiniti of South Miami responded

Cirosetaro, thanks for your praise and kind comments about our team.

October 24, 2024

We have been purchasing Xfiniti cars for years now. We have always serviced our cars there. I am always pleased with the quality of work and service provided by your staff and mechanical engineers. More

by SRARCHBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert- car services. Excellent
Nov 21, 2024 -

Infiniti of South Miami responded

Thank you again for leaving us this response!

October 24, 2024

STEVE ANTEEN is the best! Ive had several minor issues in need of repair for my Q50 and every single time Steve has been amazing. Flexible options, willing to work with whats More

by Christian Ospina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Nov 21, 2024 -

Infiniti of South Miami responded

Hi Christian Ospina! We're so happy we were able to help you out!

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