Ingram Park Nissan
San Antonio, TX
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Raul was very helpful. He explained everything to me thoroughly and gave me my options and he even went so far to get me a coupon and over here coupon for a free car wash He explained everything to me thoroughly and gave me my options and he even went so far to get me a coupon and over here coupon for a free car wash More
This is my experience at Benson/Ingram Park Nissan/IPAC in San Antonio, while buying a 2025 Nissan Rogue, Sep of 2025. The bright spot in this experience was Jimmy Foster, in Finance. My wife was unable to in San Antonio, while buying a 2025 Nissan Rogue, Sep of 2025. The bright spot in this experience was Jimmy Foster, in Finance. My wife was unable to be there to add to the registration, so he made arrangements to have her sign it later. Thank you, Jimmy. I found a white 2025 Rogue on the Ingram Park Nissan website, EXACTLY what I wanted. I verified the car was on the lot and available, through Alex, using text, through the website. I scheduled an appointment for the next day to check out the vehicle. The next day, I verified through Alex, via text, that the vehicle was on the lot and still available. Alex confirmed this to be true. I drove to the dealership… and the power was out. Not their fault, no big deal. I asked for Alex and was told Alex was unavailable. A salesman said he would help me, I do not recall his name. I showed him the car, on the website, that I came to see and he told me he would be unable to access the keys because the power was out. He then introduced me to Marco, another salesman who I showed the car on the website, I came to see. Marco asked me if I would be willing to look at any other cars, suggesting a couple of options. I told Marco no; I was only interested in the one car. I asked him if the car was on the lot for me to see and he told me was unable to check as the power was out. Marco suggested I look at exact same models on the lot and showed me an unlocked Rogue, telling me it had the same features as the Rogue I came to see. As soon as I sat in the driver’s seat, I pointed out this model did not have a sun/moonroof and had all cloth seats. Marco was surprised and suggested we try another vehicle. I told Marco no thank you, I only want to see the car for which I came. He suggested we could drive to the other lot where the car was and see if we could find the car. we drove, in my car, down the street to the other lot. The gate would not open, power was still out, but Marco told me the car I came to see was there. We drove back to the main lot and Marco suggested I come back in a few hours so maybe the power would be back on. I left and a few hours later, I received a call from Marco saying the power was back. I drove back met with Marco and he checked a computer, telling me the car I had come to see was on the lot. He then introduced me to Thomas, another salesman, who I showed the website, the car I came to see. He told me the car was on the lot and available. We went to look at a computer and Thomas told me the car was now, nowhere to be found. I asked if Alex was available and was again, told no. I told Thomas and Marcos that Alex verified the day before and that morning, and they both, Marcos and Thomas, told me the car was on the lot and available. I asked who was lying and without hesitation, both said “Alex”. More

