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Integrity Automotive Group - Service Center
Chattanooga, TN
63 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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63 Reviews of Integrity Automotive Group - Service Center
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November 28, 2019
Love Integrity and loved everyone working there! Ashley was particularly warm and helpful! She made me want to come back and I will be doing just that! Thank you Ashley!!! was particularly warm and helpful! She made me want to come back and I will be doing just that! Thank you Ashley!!! More
by B.mhackney
Employees Worked With
Ashley Joga
November 27, 2019
Ashley in customer service goes above and beyond. She greets you with a smiling face and a positive attitude. She makes you feel welcomed and taken care. Integrity creates a quality experience with a qu greets you with a smiling face and a positive attitude. She makes you feel welcomed and taken care. Integrity creates a quality experience with a quality staff. More
by Hodgescarleyy
Employees Worked With
Ashley Joga
November 27, 2019
Integrity is great! Ashley, in particular, is one of the best cashiers I’ve ever met. She goes above and beyond to be helpful to every customer! best cashiers I’ve ever met. She goes above and beyond to be helpful to every customer! More
by Whitneyspillers
Employees Worked With
Ashley Joga
November 27, 2019
Ashley at Integrity is very knowledgeable and makes us feel welcome every time we are there! Excellent service! Will definitely recommend to friends and family. feel welcome every time we are there! Excellent service! Will definitely recommend to friends and family. More
by rachelgambrell
Employees Worked With
Ashley Joga
November 15, 2019
Excellent service. Thank you Tyler! I’ve worked for GM dealerships for over 20 years and Tyler & Integrity are the best in the business. 5 Stars in every category!!! dealerships for over 20 years and Tyler & Integrity are the best in the business. 5 Stars in every category!!! More
by Semper Fi
Employees Worked With
Tyler
October 31, 2019
Matthew Lockhart was friendly & got our Buick done in a timely manner. He answered all our questions & delivered the Buick cleaner than when we brought it in. timely manner. He answered all our questions & delivered the Buick cleaner than when we brought it in. More
by Gogetter
Employees Worked With
Matthew Lockhart
June 10, 2019
Oil change Everyone was helpful and it did not take over an hour for the oil change. The salesperson I worked with when I bought my vehicle was very good and ver Everyone was helpful and it did not take over an hour for the oil change. The salesperson I worked with when I bought my vehicle was very good and very thorough on explaining things. More
by 3ddd
Employees Worked With
Graham Collins
April 24, 2019
No Integrity in service work rude service manager Rude service manager. Dealership conducted warranty work and still had same issue. When I took it back for the incomplete or faulty warranty work to Rude service manager. Dealership conducted warranty work and still had same issue. When I took it back for the incomplete or faulty warranty work to be checked, they did not correct the work completed under warranty that occurred less than a 1000 miles earlier, and charged me $155 for them checking their work that was not completed properly the first time. On top of that they bent my key and stayed it was like that when it was left with them. This place has not integrity in their work and finds ways to not do the proper work the first time that may cause them money for faulty issues that should be covered by warranty. This service department and dealership is unprofessional and I recommend using caution when dealing with them. Best opinion I can give is stay away because they do not honor their work. More
by Pondsb
Employees Worked With
Tyler Stott, Jesse Morgan, Josh Baugh
April 18, 2019
Install Borla system Took a little longer than expected, scratched truck when washed, but will be taken care of! Love the results of Borla! Overall a very good experience. Took a little longer than expected, scratched truck when washed, but will be taken care of! Love the results of Borla! Overall a very good experience... More
by Pillroller
Employees Worked With
Matt Lockhart
December 04, 2018
Engine Light Instead of charging me for a full engine diagnosis as planned, the technician found a loose wire to the sensor and reattached. Reduced my diagnostic Instead of charging me for a full engine diagnosis as planned, the technician found a loose wire to the sensor and reattached. Reduced my diagnostic fee about in half. More
by Gator
Employees Worked With
Josh Baugh
