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Integrity Automotive Group - Service Center
Chattanooga, TN
63 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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63 Reviews of Integrity Automotive Group - Service Center
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January 28, 2018
New tires for my 2013 Envoy I purchased my car at Integrity. I have had all maintenance handled by them, as the previous owner had done. My last visit to them was to have new t I purchased my car at Integrity. I have had all maintenance handled by them, as the previous owner had done. My last visit to them was to have new tires put on my car in January. While driving home I realized that the car was pulling to the right. When I arrived home I called Integrity and told them what was happening. They apologized and I made an appointment to take the car back to rectify the problem. I have been very impressed with the service department. They are very knowledgeable, very professional and friendly. I will not take my car to anyone else. I feel just because I am a single woman that they will not take advantage of me. More
by Jan
Employees Worked With
Abigail Lockhart, Tyler Stott, Josh Baugh
December 12, 2017
Great Experience As always they were very accommodating to my schedule and performed my service as requested. Thanks Josh I needed a loaner car and Jake had it at As always they were very accommodating to my schedule and performed my service as requested. Thanks Josh I needed a loaner car and Jake had it at the door warming up for me when I arrived. Thank you Jake! More
by Happy Trucker
Employees Worked With
Jake Wilder, Josh Baugh
December 11, 2017
Joel Land I needed a window motor replaced on my 2006 DTS. Joel got it taken care of a few hours quicker than he originally thought, and it was done right. Joel I needed a window motor replaced on my 2006 DTS. Joel got it taken care of a few hours quicker than he originally thought, and it was done right. Joel treats me like a valued customer. It is always good to work with him. More
by skipper
Employees Worked With
Tyler Stott
December 09, 2017
Wonderful! Dustin always takes the best care of my service needs. I have two GMC vehicles and love that Dustin is always flexible, patient, and professional. Dustin always takes the best care of my service needs. I have two GMC vehicles and love that Dustin is always flexible, patient, and professional. More
by Chris Bevil
Employees Worked With
Matthew Lockhart
November 28, 2017
Esclade Service Joel and the entire service group have worked diligently to resolve any issues I have had with my vehicle. Great group and always go the extra step to Joel and the entire service group have worked diligently to resolve any issues I have had with my vehicle. Great group and always go the extra step to make the service a pleasant experience. More
by D. Trotter
Employees Worked With
Tyler Stott
November 13, 2017
Completely satified I can not expess enought how the service department went out of there way to resolve my issue. They worked for days and even after my truck was out of I can not expess enought how the service department went out of there way to resolve my issue. They worked for days and even after my truck was out of warrenty covered the cost of repairing at 100% to fix it. The service writer and manager was willing to do whatever it took to make me happy. When they say that work for the complet satification of there customer that is what they mean. I want to thank Josh, my service man and Jesse, the service manager for all they did. Joe Stargel More
by Joegmc
Employees Worked With
Jesse Morgan, Josh Baugh
November 07, 2017
Dead battery Car only has 9,000 miles on it and battery went down twice. They put in a new battery but we still think that something is happening within the car to Car only has 9,000 miles on it and battery went down twice. They put in a new battery but we still think that something is happening within the car to run the battery down. Service was good but time will tell whether it was just the battery. More
by Judith Pastusic
Employees Worked With
Tyler Stott
November 01, 2017
Greatguys Just wanted a slow start checked. Assured me all was fine. Said they did not want me to get stranded with my sweet little grandson. Just wanted a slow start checked. Assured me all was fine. Said they did not want me to get stranded with my sweet little grandson. More
by CadillacQueen
Employees Worked With
Josh Baugh
October 30, 2017
Great help Received lots of help from Joel in getting my GMC Acadia map guide upgrade and having a new set of tires put on the vehicle. While waiting in my truc Received lots of help from Joel in getting my GMC Acadia map guide upgrade and having a new set of tires put on the vehicle. While waiting in my truck, one of the owners, (Brent) found the time to visit the service area twice, shaking hands with all this employees and when he saw me, made a point to come over and ask if I was being taken care of by everyone? Thought this was a very classy way of treating employees and customers. It is obviously a very efficient and well ran department. More
by happycamper
Employees Worked With
Tyler Stott
October 28, 2017
Great customer service I have nothing but good remarks for this dealership. I have never had one bad experience and they always go above and beyond to make sure the customer I have nothing but good remarks for this dealership. I have never had one bad experience and they always go above and beyond to make sure the customer is happy. More
by Ctcarrjr
Employees Worked With
Tyler Stott
