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Ira Acura Westwood
Westwood, MA
1,349 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,349 reviews
August 27, 2025
Nice dealership that we have using for over twenty years. Great loaner car. Had 90k service. Not cheap as service seems to be as expensive as the car is worth. Mike A was strong support. I had a Bluetoot Great loaner car. Had 90k service. Not cheap as service seems to be as expensive as the car is worth. Mike A was strong support. I had a Bluetooth issue that was not resolved which is annoying. I will keep coming back. More
by JRegMac
Employees Worked With
M Andrade
August 26, 2025
Great service Department. Justin was fantastic at engaging with me and communicating everything I needed to chose Acura to complete the service my 2017 Acura needed. Living on Justin was fantastic at engaging with me and communicating everything I needed to chose Acura to complete the service my 2017 Acura needed. Living on Cape Cod, having your personnel drive a loaner, take my car back to Westwood, detailing, and returning it back to the Cape was certainly most appreciated. More
by Laureer
Employees Worked With
Justin
August 25, 2025
Every time I visit with Acrua of Westwood, I'm never disappointed with their good customer service and expertise if their technicians. Not to mention the confidence in their service. disappointed with their good customer service and expertise if their technicians. Not to mention the confidence in their service. More
by gscbarber
Employees Worked With
STEVEN JOLLY
August 25, 2025
Fast, smooth nice lobby while waiting for my car to be repaired. Advisor was nice and listening about my concerns and car being pulled in on time per my appt. repaired. Advisor was nice and listening about my concerns and car being pulled in on time per my appt. More
by chi.tsoi
Employees Worked With
Damian
August 23, 2025
I was very pleased with the customers service and services done with my vehicle I’ve been going and servicing my car with them for years now. No complaints. services done with my vehicle I’ve been going and servicing my car with them for years now. No complaints. More
by Melvin0rtiz
Employees Worked With
Service manager Joesph Ciccheti, service advisor Malcom D., George, and Matthew A.
August 23, 2025
Justin made this experience very easy and straight forward. I only had to wait for a short amount of time before my car was serviced and they sent me a documents with the recommendations once the repa forward. I only had to wait for a short amount of time before my car was serviced and they sent me a documents with the recommendations once the repairs started. My car was also returned to me vacuumed and washed, which was truly the icing on the cake. Everything about this experience was seamless. More
by jvalcin9493
Employees Worked With
Justin
August 22, 2025
My sales person Aziz Joseph was personable and a pleasure to work with. I would definitely recommend anyone looking to buy a new vehicle to visit Ira Acura of Westwood. pleasure to work with. I would definitely recommend anyone looking to buy a new vehicle to visit Ira Acura of Westwood. More
by gharriswest
Employees Worked With
Aziz Joseph
August 19, 2025
Always a seamless and superb experience with the service department. A recall was performed this week and the customer service was excellent. I work with Noah Stern, who is familiar with our 2018 MDX and department. A recall was performed this week and the customer service was excellent. I work with Noah Stern, who is familiar with our 2018 MDX and he consistently provides friendly and professional service . More
by cantonave
Employees Worked With
Noah Stern.
