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Prime Mazda - Service Center

Westwood, MA

4.8
432 Reviews

432 Reviews of Prime Mazda - Service Center

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April 29, 2022

The service department was excellent. Nathaniel was very helpful and understanding with my issues with my CX-5. He also had suggestions on what needed to be fixed immediately and what cou More

by mkdmj1295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
May 02, 2022 -

Ira Mazda responded

Thank you for your kind words for our staff, we appreciate it!

April 24, 2022

Great experience at the dealership from booking appointment to picking up vehicle and a very knowledgeable staff More

by ebick593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Perry, Wayne Xides, Aaron Kusnirsky
Apr 25, 2022 -

Ira Mazda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 11, 2022

Best service I’ve had at a dealership. Way to go Mazda! Will be back soon More

by Mazda Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayshawn Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Spann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lambrou, Hank Boschen, Aaron Kusnirsky
Apr 11, 2022 -

Ira Mazda responded

Thank you for being our customer, we appreciate your kind words!

April 06, 2022

Had a great experience at Ira mazda the people were great and the dealership was very clean! More

by Sandralc143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Apr 11, 2022 -

Ira Mazda responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

April 04, 2022

Received a loaner car instead of waiting for my car. Overall a good car service experience More

by mga4ad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Apr 04, 2022 -

Ira Mazda responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

March 27, 2022

I've been to Ira Mazda twice for service. Very happy both times. Helpful and friendly staff. Thank you to Taylor in the service department for your help.Will definitely go back when my car ne More

by Janmarie3939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Perry, Aaron Kusnirsky
Mar 28, 2022 -

Ira Mazda responded

Thank you for your kind words for Taylor! We are thrilled that she provided you with a great service visit. We look forward to your business with us again!

March 18, 2022

I bought my Mazda 3 back in 2017 from this place when they were down the street. Maybe not the cheapest when it comes to service but I very much appreciate the attention to detail and the amazing custome More

by ryrada21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Mar 22, 2022 -

Ira Mazda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

March 11, 2022

Always a pleasure to have service done there. As always, my service advisor was great. My only negative is the wait time for an oil change was very long 90 minutes. More

by emrjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Mar 15, 2022 -

Ira Mazda responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

March 06, 2022

Took me in same day for a steering wheel issue, Turned out to be alignment. Went above and beyond to ensure that the problem was fixed despite being past closing hours. Had some communication problems wit More

by MazX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Mar 07, 2022 -

Ira Mazda responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.

February 15, 2022

My experience at the dealership was positive and I appreciated the service advisors attentiveness and the mechanics thoroughness More

by ebick593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez, Aaron Kusnirsky
Feb 16, 2022 -

Ira Mazda responded

We are very happy to hear that we were able to provide you with an enjoyable service experience! Thank you for your business and we look forward to your next visit!

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