Prime Mazda - Service Center

Recent service. October 3, 2019. The sunroof on my 2017 Mazda 3 was stuck. I went to the dealer. They could not duplicate the problem. They lubricated the sunroof October 3, 2019. The sunroof on my 2017 Mazda 3 was stuck. I went to the dealer. They could not duplicate the problem. They lubricated the sunroof mechanism. Now it works fine. No charge. More

Satisfied Customer Work was explained and done in less time than expected. I was offered a loaner car even though I planned on waiting when extra work got done. I’m happ Work was explained and done in less time than expected. I was offered a loaner car even though I planned on waiting when extra work got done. I’m happy with the experience at Prime Mazda More

Personal attention and excellent service Even though the time to fix my vehicle was long due to shortage of parts, the service department provided frequent updates and did everything they cou Even though the time to fix my vehicle was long due to shortage of parts, the service department provided frequent updates and did everything they could do under their control to remedy the situation and minimize the impact to me. I can really appreciate their sincere effort. More

Routine Service Performed Very Well I have been coming to this dealership since December, 2003. I am happy with the service I receive. I got an oil change, a brake fluid replacement, a I have been coming to this dealership since December, 2003. I am happy with the service I receive. I got an oil change, a brake fluid replacement, an engine air filter replacement, and a cabin air filter replacement. More

Aaron K great service. Quick and transparent. Never felt pressured or uncomfortable. Bought my car from them and use for all service. Aaron was my client advisor and was gre Quick and transparent. Never felt pressured or uncomfortable. Bought my car from them and use for all service. Aaron was my client advisor and was great, More

Quick and easy and friendly. Gina was great in terms of the service set up and close out. Thanks to Nancy and Aaron for the drop off and pick up (at the train) Gina was great in terms of the service set up and close out. Thanks to Nancy and Aaron for the drop off and pick up (at the train) More

Thorough, honest service I brought my Mazda CX-9 in for the airbag recall, and asked them to check an issue with the brakes. I feel that I was given honest advice, and was not I brought my Mazda CX-9 in for the airbag recall, and asked them to check an issue with the brakes. I feel that I was given honest advice, and was not advised to have unnecessary work done, which is huge. It’s great to be able to trust the service department! The issues were taken care of completely, I was issued a loaner car, so I was never without a car! And the car was returned to me sparkling!! Very grateful. More

Service Just great! Excellent service, high level of professionalism, nice and friendly environment, reasonable and highly competitive pricing, honest evaluat Just great! Excellent service, high level of professionalism, nice and friendly environment, reasonable and highly competitive pricing, honest evaluation of repair work to be done. Thank you very much! More

Everything was done right. Everything done well (although the detailing team failed to empty and clean the ashtray ... No big deal). Gina was great. Whatever you pay her, it isn Everything done well (although the detailing team failed to empty and clean the ashtray ... No big deal). Gina was great. Whatever you pay her, it isn't enough. More

New Engine! My 12 year old RX-8 developed a fault and had to be towed to the dealership, Gina Drugas handled the event. She was very professional and efficient se My 12 year old RX-8 developed a fault and had to be towed to the dealership, Gina Drugas handled the event. She was very professional and efficient sending me updates regularly. I needed a new engine. Not only did she find one very quickly but clearly handled a very distraught customer (me) exceedingly well. She coordinated the repair with regular updates and came in on her day off to hand me the keys when the engine swap was completed. More