Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota of Orleans

Orleans, MA

Overview
Reviews
Vehicles
4.5
661 Reviews
Call Dealership (774) 801-7100

16 O'Connor Rd.

Orleans, MA

02653

Directions

By Type

Showing 661 reviews

November 21, 2025

I was scheduled for Friday, dropped the car Thursday afternoon and it was ready late Thursday afternoon! Always great service. More

by wietgrefe60@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla in Service
Report | Print
November 14, 2025

I got an appointment promptly and Kyla , my contact at Orleans Toyota was very helpful and guided me through the service period. Overall I had my problems with the defective service lights resolved and I’ More

by Ed.madden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla
Report | Print
Nov 15, 2025 -

Ira Toyota of Orleans responded

Hi, we are thrilled to hear about your positive experience at Ira Toyota of Orleans! Our team takes pride in providing prompt and helpful service to our customers. Thank you for choosing us, and we look forward to helping you out in the future!

November 11, 2025

My go-to place for an annual car inspection. Hours and availability are great, service techs are friendly, and waiting area is comfortable. More

by cottontails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana
Report | Print
Nov 13, 2025 -

Ira Toyota of Orleans responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Orleans! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2025

Kyla was fantastic and attentive to deal with my service needs. Work was performed efficiently and on schedule. Service Manager Mark was extremely helpful and understanding. Otto is very good at his job in More

by Capethor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Davidson, Kyla Genson, Otto Parts Mgr.
Report | Print
Nov 07, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2025

This IRA Toyota Dealership in Orleans, Ma. Is FABULOUS. More importantly their Service department is AWESOME They are all knowledgeable, easy to deal with, and always kept communicating eve More

by frommeyersusan
Recommend Dealer
Yes
Employees Worked With
Marc Isaac Howard, Don Fontaine, Chris and Damian, David “Dutch” Frommeyer, Mackenzie Malone
Report | Print
Nov 06, 2025 -

Ira Toyota of Orleans responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Orleans! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2025

Honest folks! Easy to deal with! They offered the best price. Scott Addison was great! More

by paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Addison
Report | Print
Nov 05, 2025 -

Ira Toyota of Orleans responded

Hi Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Orleans! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2025

My service advisor Mark Isaac Howard always places customer satisfaction above all else. He never adds extra services and the price he shows me before service is provided is the same as the final pric More

by kathyduncannyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David “Dutch” Frommeyer, Cary Paine, Kristen Brooks
Report | Print
November 03, 2025

Thank you for taking care of my 15000 mile service while I was traveling away from home. Friendly staff and fast service, much appreciated! More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla
Report | Print
Nov 04, 2025 -

Ira Toyota of Orleans responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 01, 2025

Prompt service and very nice staff. Waiting area very comfortable. Ride service is a nice perk. More

by earlsgal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana, Cary Paine
Report | Print
Nov 03, 2025 -

Ira Toyota of Orleans responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2025

Staff is friendly, patient and knowledgeable. They answer all of your questions in a manner that you can understand. These folks care about their clients and it shows. A first rate service depart More

by Joe L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Fernades, David “Dutch” Frommeyer, Mackenzie Malone
Report | Print
Oct 27, 2025 -

Ira Toyota of Orleans responded

Hello Joe, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
67