Iron Trail Chevrolet

bought a 2016 Chevy duramax 3500 for $30,000. 00 1 month ago and has had everything that could go wrong with this truck has went wrong. Now it needs head gasket and a rear end and they have turned 00 1 month ago and has had everything that could go wrong with this truck has went wrong. Now it needs head gasket and a rear end and they have turned me away for service after telling me what’s weomg with. Now head gaskets will cost $5,000.00-$8,000.00 Rear, another $5000.00 These people are thief’s, they should have never had this truck on the lot with all these problems. My truck was with them for a week and half with them figuring it out and then they turned me away for threatening a lawyer. Wolves in sheep’s clothing. I’m 29 and self employed now I have to pay for this so I can sell it. STEER CLEAR OF THIS DEALERSHIP. More

Horrible told many lies. Had to re title and plate a brand new car at my own expense as they did it wrong a d refused to kake it right and we won't talk about a promised sign Had to re title and plate a brand new car at my own expense as they did it wrong a d refused to kake it right and we won't talk about a promised signed purchase agreement means nothing the one sent to your bank will not match the price you pay told make it right they did not More

Broke my lug nut stud and made me pay 200 dollars. Customer stated maybe the mechanic was over zealous with the power tool. GM Brian S stated that they don't use power tools when removing lug nuts. W Customer stated maybe the mechanic was over zealous with the power tool. GM Brian S stated that they don't use power tools when removing lug nuts. What a joke. More

I went to the dealership and they were very helpful and Logan Murphy was so helpful. I really enjoyed his help he was really nice. He did a very excellent job. I would recommend him to anyone that is looki Logan Murphy was so helpful. I really enjoyed his help he was really nice. He did a very excellent job. I would recommend him to anyone that is looking for a used vehicle. He was so helpful and got me into a nice vehicle. More

This is an excellent dealership that works hard to get you the best deal. They are the nicest people to work with. you the best deal. They are the nicest people to work with. More

Christina S was very knowledgeable of the Silverado I bought. She was very pleasant and efficient and made it a great buying experience. A shout out to Garrett sales manager and Cindy finance manager as bought. She was very pleasant and efficient and made it a great buying experience. A shout out to Garrett sales manager and Cindy finance manager as well. Thanks Iron Trail Motors! More

Amazing options for the truck we were loooking for. Kayla in sales was amazing and went well above and beyond and was so great to work with. Kayla in sales was amazing and went well above and beyond and was so great to work with. More

Purchased used 4 runner 6/2023 It took 1 week and many calls to get help with a shimmy. Arrived at service appointment and they didn’t have me on schedule. It took multiple calls to get an oil change appo calls to get help with a shimmy. Arrived at service appointment and they didn’t have me on schedule. It took multiple calls to get an oil change appointment for 2 weeks away. At the appointment I didn’t get a free oil change offered at time of purchase, advised a$500 maintenance, and one brake was at 2. The oil leaked on my garage floor because the drain was loose. I complained on Monday, called back all week, asked for a call back on Friday. I didn’t get a call back from Brian until Friday after 6pm which is closing. I have owned 2 4Runners, 2 Sienna vans, and a Camry since 1991. I did all my service at Toyota dealerships in Burnsville, Bloomington, and Brainerd. I know what good Toyota service is. My experience at Iron Motors was not good. I will be driving to Duluth or Brainerd from Ely to find out if I even want to keep this 4 Runner. More

After months of dodging warranty work the only way to obtain a response was through GM customer care. They informed for the first time, after 7 months of a limping transmission, that they wouldnt do the obtain a response was through GM customer care. They informed for the first time, after 7 months of a limping transmission, that they wouldnt do the work and told me to go to a different dealership. Horrendous shop service and ham handed compliance tactics from the front end. They attempted to bully both my wife and I on the matter and are attempting to shuck responsibility now that we have persisted. Do not shop here. I will never again and will tell all others who will listen the same. More