Irvine Mini Cooper

Exceptional service. I bought my first mini a year ago from a used car dealership and I came to Irvine MINI to get some maintenance services done whereupon I met Jose. He I bought my first mini a year ago from a used car dealership and I came to Irvine MINI to get some maintenance services done whereupon I met Jose. He was very friendly and welcoming from the start. My car had a few problems and Jose did a great job giving me advice on which services needed to be taken care of more urgently since I didn’t have the budget to get them all done at the same time. I since sold the first mini I bought because an old two wheel drive clubman couldn’t handle the snowy mountain roads of Big Bear; where I work. I recently purchased an All4 Countryman JCW and have been coming to Jose for any problems or service with my car ever since. He is very cosiderate of the fact that I drive for a living and that my mini needs a lot of maintenance. He is a great service consultant and I will be coming back to Jose for future work on my car. Also, the two guys that help people out with loaner cars are pretty cool too, but alas I forgot their names. More

Great service, great communication! Jose communicated with me each step of the way and made the process very easy. The service performed was performed well and they even charged my batte Jose communicated with me each step of the way and made the process very easy. The service performed was performed well and they even charged my battery! More

Great Customer Service Your staff have been exceptional over the past few years. I have always been greeted promptly, given a service loaner when bringing my car in for serv Your staff have been exceptional over the past few years. I have always been greeted promptly, given a service loaner when bringing my car in for service, given ample notice when the service is done and my car is ready to be picked up. I have been bringing my car to your dealership for almost five years and have felt like a valued customer, especially after my service on March 12th. I can now honestly say that Irvine Mini does care about their customers and I even had a personal phone call with the GM who helped me tremendously with my most recent visit. In sales, relationships are everything. My relationship with Irvine MINI is still strong today. People ask me on a daily basis how do I like my Countryman and I always speak so highly of it. I will continue to do so and I will also speak highly of Irvine Mini as a dealership. Steve Rudkin, the GM of Irvine MINI and Irvine BMW, thank you for the great customer service. More

Jose - Service Department Brought my Daughters 2016 MINI Clubman in for a Service recently. I didn't have an appointment, so I was in on a wing and a prayer. The Service write Brought my Daughters 2016 MINI Clubman in for a Service recently. I didn't have an appointment, so I was in on a wing and a prayer. The Service writer Jose was a gentleman. He hooked me up and got me in and out in no time. I appreciate that 'can do' attitude. I was a 1st time visitor to the Dept, normally servicing at a MINI dealership but Jose has converted me to Irvine MINI. Thank you again. More

Fun experience We just picked up our first MINI from Irvine MINI. Fun staff and fun product. We really enjoyed the experience and the deal. Well Done! We just picked up our first MINI from Irvine MINI. Fun staff and fun product. We really enjoyed the experience and the deal. Well Done! More