Irwin Ford Lincoln Laconia

I am giving the full 5 stars because Nicole R was our sales person and she was fantastic. I initially dealt with Louisa who was disgustingly rude to me via text, and deserves 0 stars, she also told me th sales person and she was fantastic. I initially dealt with Louisa who was disgustingly rude to me via text, and deserves 0 stars, she also told me the car I was interested in had a transmission problem and wasn’t for sale. Thankfully one of the managers called me and set me up with Nicole who found that the car I wanted actually didn’t have a transmission problem and could be sold. She was very pleasant to work with and made the process easy. I would highly recommend asking for her if you’re in the market to buy a car. More

Nicole was amazing, answered all of our questions. Was easy to work with She made the car purchasing process, seamless and successful. She truly cared about meeting our needs. Was easy to work with She made the car purchasing process, seamless and successful. She truly cared about meeting our needs. More

FOR A GREAT BUYING Experience see James Salta at Irwin Automotive in Laconia. Very polite and follows through on every request and detail, Great dealing with James and Irwin Motors. Automotive in Laconia. Very polite and follows through on every request and detail, Great dealing with James and Irwin Motors. More

Our 10 year old Ford Escape runs in tiptop condition thanks to the excellent Team at Irwin ! Special thanks to Dylan for explaining the needed repairs in a clear fashion . Dylan is friendly , helpf thanks to the excellent Team at Irwin ! Special thanks to Dylan for explaining the needed repairs in a clear fashion . Dylan is friendly , helpful, knows his stuff, and is a great asset to Irwin Ford ! More

Bill Salta and his team are aces. Best hire the Irwin's ever made is Bill Salta 8) Best hire the Irwin's ever made is Bill Salta 8) More

My husband drove over 6 hours after an agreed trade in and purchase price. We had insurance set up to start and the loan with a cashiers check for the purchase. They tried to bait and switch. Changed all and purchase price. We had insurance set up to start and the loan with a cashiers check for the purchase. They tried to bait and switch. Changed all agreeed prices. Horrible customer service!!! How can you do this after the customer drove from out of state and took the day off from work! My husband was a general manager of a ford dealership previously. This is the worst and most unprofessional dealership we have ever dealt with. Do NOT do business here. We have never had a problem with any other purchase of a vehicle. He worked with James, Alexis and the Sales Manager Chase. They are clueless!!! Rude, lied to us and wasted our time and money. They are far from a good rated dealership!!! More

I had been working with two other dealerships while looking for a new Ford Ranger. I saw an online ad from Irwin Ford and met with my salesman, Howard Cullen. Howard was great, no pressure and no tri looking for a new Ford Ranger. I saw an online ad from Irwin Ford and met with my salesman, Howard Cullen. Howard was great, no pressure and no tricks. Howard made the purchase process very easy and made the experience very pleasant. I'm happy to endorse Howard and Irwin Ford if you are shopping around for a new vehicle. More

Entire experience form start to finish was 5 STARS! ! A true "no pressure" sales approach, Howard was just great, Sam was great (financing) will be returning when it's time for an upgrade. Thank you! ! A true "no pressure" sales approach, Howard was just great, Sam was great (financing) will be returning when it's time for an upgrade. Thank you! More

I came from another part of the country to pick up a new Ford and the entire experience was fantastic! James Salta and Sam made every step of the process quick and enjoyable. Since the deal had been consuma Ford and the entire experience was fantastic! James Salta and Sam made every step of the process quick and enjoyable. Since the deal had been consumated over the internet there was just some quick paperwork to sign and off we went. James was very friendly and knowledgeable and Sam was attentive and no-pressure type of finance person. We strongly recommend Irwin and will be back in the future. Carlos L. More