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Island Subaru
Staten Island, NY
381 Reviews
Island Subaru in Staten Island, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 381 reviews
August 19, 2020
Salesman Oscar was very helpful and efficient. He was responsive to our calls even after we had bought the car.I would recommend him to my friends. responsive to our calls even after we had bought the car.I would recommend him to my friends. More
by Judy from Brooklyn
Employees Worked With
Oscar Huey
August 08, 2020
Highly Recommend Oscar was a pleasure to work with! We had a great experience and he made the process super easy. If you are thinking about getting into a Subaru pleas Oscar was a pleasure to work with! We had a great experience and he made the process super easy. If you are thinking about getting into a Subaru please do yourself a favor and go see Oscar. More
by Laurie42
Employees Worked With
Oscar Huey
July 25, 2020
Salesperson Donna was so knowledgeable patient and thorough. If we asked her question she did not know she would research the answer. Thus is the first salesperson that we worked with who knew about t thorough. If we asked her question she did not know she would research the answer. Thus is the first salesperson that we worked with who knew about the cars she was selling. My husband and I never felt pressured to get one car over the other. She listened to our needs and concerns and worked with us. It was great that Subaru made the transition to our new car so easy yes taking care of the registration insurance and license plates for us. And when we went to pick up the car It was Donna who patiently went over all the dashboard technology and helped us get it working. The other staff at Subaru were also great. Everyone was respectful of the new age we live in with masking wearing and sanitizers. More
by Patricia
Employees Worked With
Chris Miros, Donna Nocerino
July 24, 2020
Salesperson Donna is truly amazing. She is detailed, specific, and honest. Donna knows how satisfy a client's needs. If you looking for a salesperson who knows how to connect, build relationships, and l specific, and honest. Donna knows how satisfy a client's needs. If you looking for a salesperson who knows how to connect, build relationships, and listen Donna is your girl. I truly recommend her you will be walking out with your dream car at your budget price. I guarantee it! More
by Mariemcg
March 19, 2020
Joshua Mendez Despite all of the chaos caused by the current outbreak of COVID-19, Joshua Mendez made sure that all of the recalls that had to be done on my car, we Despite all of the chaos caused by the current outbreak of COVID-19, Joshua Mendez made sure that all of the recalls that had to be done on my car, were done. Everyone was really overwhelmed, including him, since he and the service manager (Bessa) were the only ones "manning the fort", but still, Joshua made sure that I was taken care of and was a man of his word. Thank you so much for everything, Joshua. More
by charlybasset
Employees Worked With
Joshua Mendez
March 08, 2020
Condescending Isaiaah the sales rep was great. It was not until we got to the finance manager that the situation turned sour. Ramon, the finance manager treated m Isaiaah the sales rep was great. It was not until we got to the finance manager that the situation turned sour. Ramon, the finance manager treated me and my husband like we were stupid. We stated that we would like to know our final payment before we sit there and the car gets delivered. He kept repeating that he won't know until later. We stated, how can that be. My credit is excellent and there should be no surprises. He goes ok, the price that is on this paper is the price you get, plus the APR. The incentive on that day was .9, He stated that I can't get the incentive because I negotiated a price. He then went and ran my credit and came back at 2.9, which make a 30$ difference monthly. We researched and online it said the highest it should go was 1.9. He didn't want to hear it. He said if we don't like it we can walk away. So, I got up and walked away. I don't need anyone speaking to me as if I am uneducated and as if they are the only dealership around. It is just sad that they waste people's time. More
by magda
Employees Worked With
Ramon Benavides
February 10, 2020
Can"t believe it Everything went better thanI expected it to go.Everyone was courteous and professional and on time.Thanks again Subaru.I think I will be a Subaru cust Everything went better thanI expected it to go.Everyone was courteous and professional and on time.Thanks again Subaru.I think I will be a Subaru customer for a long time More
by Fireye
Employees Worked With
Not sure
December 30, 2019
Good experience This is my second Subaru, love my car. Friendly people not pushy. I would recommend them to my family. My service Ceceliia Sterkaccu is like a friend, This is my second Subaru, love my car. Friendly people not pushy. I would recommend them to my family. My service Ceceliia Sterkaccu is like a friend, More
by donloneileen
Employees Worked With
Cecelia Sterkaccu, Chris Miros
December 02, 2019
terrible will never go back to this dealer this is the second time been there for service, and it never went well on the both occasion,staff is very rude. will never go back to this dealer this is the second time been there for service, and it never went well on the both occasion,staff is very rude. More
by hempireus
Employees Worked With
Donna Nocerino
October 14, 2019
Great service Great Service. I have been using them since 2004. Cecilia takes good care of us. I would highly recommend this service. Everyone there is friendly and Great Service. I have been using them since 2004. Cecilia takes good care of us. I would highly recommend this service. Everyone there is friendly and accommodating. More
by samollen
Employees Worked With
Cecelia Sterlacci, five stars., Donna Nocerino
