Island Subaru

A pleasant buying experience After visiting other dealerships closer to my home, I was quite disappointed. At Island Subaru, I felt very comfortable and was treated very well. I r After visiting other dealerships closer to my home, I was quite disappointed. At Island Subaru, I felt very comfortable and was treated very well. I recommend them without hesitation. More

Very positive experience My experience was very nice and pleasant. I was looking for outback long time, months, negotiated with multiple dealers, I am very picky. I did a lot My experience was very nice and pleasant. I was looking for outback long time, months, negotiated with multiple dealers, I am very picky. I did a lot of online search before I went to buy anything. I had already factory order with another, then their offer via TrueCar beat that in a big way, so I decided to go with them since another dealer which was ok but wasn't completely straightforward with the price negotiation. Dan was my first contact and seller, Mike was doing finance, they were very helpful and made it quick. So my choice was to go again with factory order or get the one they had coming which was the model and colors that I wanted but, extra options I really did not need. Even tough the cap cost was obviously way higher I did not care since the car was leased and I got same offer as for base model I wanted. So at the end I ended paying same about the same amount for a lease like with another dealer plus basically free $5k insurance at the end of a lease. Good deal, no unnecessary bs. More

Good experience leasing I had a good experience first time leasing a car. In this dealer I don't feel pressured at all. The sales Anthony and GM Mike was very friendly and pa I had a good experience first time leasing a car. In this dealer I don't feel pressured at all. The sales Anthony and GM Mike was very friendly and patiently with my questions. The GM Mike is the best dealer GM I ever met, so friendly and comfortable to deal with. Will recommend this dealer to people. More

Outstanding Customer Service on Saturday, September 05, 2015 I have lived in Staten Island for nearly 40 years, My son-in-law flew into NYC from Phoenix, Arizona on the morning of 09/05/15 and drove me to Island I have lived in Staten Island for nearly 40 years, My son-in-law flew into NYC from Phoenix, Arizona on the morning of 09/05/15 and drove me to Island Subaru that same day to start the process of finding a new SUV for me. That ended up being the only dealership I needed to visit because five hours later, I walked away with brand new beautiful, fully loaded 2016 Subaru Forester!! Matt Rios was the sales associate that worked with us. He gave us a very thorough test-drive and answered all of our questions. Matt was very engaging, knowledgeable and he made me feel very comfortable with the process. Matt advocated strongly for me by negotiating an excellent final price for the amazing new Subaru Forster I was able to drive home that same day. Jason Trotte was the finance manager, who assisted us. He explained all of the financial details in very simplistic and practical language. Jason was very thorough and professional. If you are looking for a Subaru, there's no need to leave Staten Island and go to New Jersey! Island Subaru gave me a very generous offer for my trade-in 2003 Toyota RAV4. I wholeheartedly recommend coming to Island Subaru in Staten Island. Marcus and his excellent team are genuine people and especially look out for customers from Staten Island. They made my new car buying experience feel pleasant and pain-free for me. I am so happy with my new and reliable SUV and I can't thank Island Subaru enough for all of their assistance. Thank you so much!!! More

Excellent buying experience By far the easiest and most hassle free new car buying experience I've ever had. No hassle over price and they were upfront about everything. Plus, By far the easiest and most hassle free new car buying experience I've ever had. No hassle over price and they were upfront about everything. Plus, they gave be a good price on my trade in. They also had a large inventory to choose from while many other dealers I visited do not. More

Great service! This dealership was very helpful and professional. I would recommend this place to everyone I know,whether they live on Staten Island or not. Great gr This dealership was very helpful and professional. I would recommend this place to everyone I know,whether they live on Staten Island or not. Great group of guys! More

Great experience at Island Subaru Matt and Marcus were very helpful with my purchase. I went looking for either an Impreza or a Legacy. Even though the Legacy is more money they did Matt and Marcus were very helpful with my purchase. I went looking for either an Impreza or a Legacy. Even though the Legacy is more money they did not in any way push me towards buying that car. After sitting in both in the showroom, both my wife and I preferred the Impreza. They had the trim line I wanted but not the color, telling me that one had sold a couple of days prior. However they notified me that they had one at their other lot and wold get it to their dealership the next day. I couldn't make it back until a few days later but they assured me they would hold it for me. After my wife and I test drove it, we purchased it several days later. It was a very pleasurable, non-pressurized sale and the negotiations were done civilly and fairly. I recommend this dealership to anyone and have done so already to two prospective buyers. More

Excellent experience. I recently traded in my car for a new Subaru STI. I can honestly say the experience I had was by far the best car buying trip to date. The staff was I recently traded in my car for a new Subaru STI. I can honestly say the experience I had was by far the best car buying trip to date. The staff was exceptionally friendly and knowledgeable. the finance manager, Marcus, went out of his way to make sure the deal and the overall experience was first rate. I HIGHLY recommend this dealer to anyone. More

Painless transaction the way it should be. I did my homework and shopped the 5 midsized SUV's I was considering. My treatment varied rrom dealership to dealership. The pricing on similar cars o I did my homework and shopped the 5 midsized SUV's I was considering. My treatment varied rrom dealership to dealership. The pricing on similar cars or even the exact vehicle varied by as much a $150 more per month. One dealrship treated me as an ignorant woman despite acknowledging that I had done my research thoroughly. Salesman Anthony Grippo and Manager Jason Trotte treated my as a serious customer and were very professional in every step of the process. They encouraged me to "shop around" then to give them an opportunity to offer the best deal and service. That is EXACTLY what I did and am very glad for the experience. I give very high grades to Jason especially for explaining the leasing process to my husband and I. There was no pressure, annoying follow up phone calls or condesending female stereotyping. Thank you Anthony and Jason for making the car buying experience unstressful and pleasant. More

Courteous and knowledgeable helpful sales persons Danny was the one who helped us drive home the brand new 2016 forester right from the showroom with roof rail and alloy wheels already on . the 2 feat Danny was the one who helped us drive home the brand new 2016 forester right from the showroom with roof rail and alloy wheels already on . the 2 features that we valued. Danny is very warm and energetic we find very comfortable dealing with.We would definitely refer friends to him. The transaction went smoothly and painlessly. And it was the Columbus holiday monday, too. More