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J.B.A. Chevrolet

Glen Burnie, MD

4.7
1,107 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 1,107 reviews

October 16, 2019

No problems I always get a great deal when buying a new vehicle And their service department has always done a exemplary job for me. I have never had to get the More

by Butch P.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Knorline
October 02, 2019

Your service was outstanding. And I got my car back within 25 minutes with the oil change thank you so much for the service it’s always a pleasure working with very nice people More

by Carolyn happy customer
Recommend Dealer
Yes
Employees Worked With
Pablo Reyna
September 24, 2019

good experience for a first time buyer Dennis Kane was very helpful and patient in finding the right car for me as a first time buyer. I would recommend Dennis to any of my friends. More

by Dolores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane
September 23, 2019

Great Customer Service!! Went in to JBA for service with a company truck from a different state that wasn’t purchased there nor in this state. Wasn’t expecting anything just t More

by Just a working guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team!
September 21, 2019

First NEW car purchase. They bent over backwards for me. I had a crap trade in and they still took care of me! David Spriggs went all out to meet or better my requirements... More

by LeosCamaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Spriggs
September 19, 2019

first service visit. Hi everyone the service was very helpful in the process with checking in and also the loaner car process was very easy to set up. Also the service kep More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Lauren jim
September 15, 2019

2nd Car Hi everyone I always like to read reviews on things I am about to purchase so I thought it was only fair to do one. This is my 2nd car with J.B.A Gle More

by TaroddS2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Wehmueller
September 15, 2019

Heather Wingerd is the greatest. Heather Wingerd welcomed me back to JBA. She reviewed the reason for my visit and explained what the technicians would be doing to diagnose and make More

by Salish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
September 13, 2019

Very Good Experience We delt with Dave Spriggs and had a great experience. My husband is a indecisive person and can’t make a decision, Dave was very patient and understan More

by Jjhkb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
September 13, 2019

Don’t ever go to JBA! How can I give 0 stars? They’re HORRIBLE! They will do anything possible to get out of warranty work and will overcharge you for anything they can. I’ More

by Tess23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Sep 23, 2019 -

J.B.A. Chevrolet responded

Hi there, thank you for bringing your concerns to my attention. We always want our customers to feel confident in the services we provide and I'm sorry to learn that this has not been your experience with our J.B.A. team. As a valued customer, I would like the opportunity to further discuss your concerns and determine the best way we can resolve this situation. If you are willing, please contact me directly 410-787-3156 at your earliest convenience. Thank you. - Matt Ingson, Service Manager

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