J.B.A. Chevrolet

Great Service JBA has always been friendly and courteous. Their service is top notch and they always work hard to ensure customer satisfaction. My Service Rep, Hele JBA has always been friendly and courteous. Their service is top notch and they always work hard to ensure customer satisfaction. My Service Rep, Helen ensures that I am taken care of expeditiously and back on the road as quickly as possible. during my most recent visit, they informed me of a recall I had not yet been notified about and took care of it during the service visit. This added no time to the service and saved me an extra trip; they went above and beyond. More

very thorough. and explained everything to me. dave spriggs is highly qualified and his demeaner was not pushy, we really enjoyed working with him,,dave was friendly and knowledgable. My husband is dave spriggs is highly qualified and his demeaner was not pushy, we really enjoyed working with him,,dave was friendly and knowledgable. My husband is 86 and hard of hearing and dave worked with him and had the patience of JOB, because sometimes my husband does not understand right away because of his hearing problem. I thank dave for his understand and patience. More

Professional Patient Understanding February 02, 2019 SALES VISIT - NEW Dave Spriggs went above and beyond with us. We explained what we wanted in a car and he went out of his way February 02, 2019 SALES VISIT - NEW Dave Spriggs went above and beyond with us. We explained what we wanted in a car and he went out of his way to find not one but several cars to meet our needs. He is qualified, knowledgeable & easy to work with, all questions were answered and all features explained thoroughly. The man was so patient with my questions. He is the best and JBA is fortunate to have him on staff. Terry & Kay Bogle More

Great experience!!! Salesperson and manager work with us to get us into our new vehicle. They work with all sorts of credit and payment range. Excellent service! Salesperson and manager work with us to get us into our new vehicle. They work with all sorts of credit and payment range. Excellent service! More

Fastest Easiest BEST car purchase EVER ! From start to finish - salesman John and manager Tom listened to me and found exactly the car for me at the price I was looking for . JBA Chevy Gl From start to finish - salesman John and manager Tom listened to me and found exactly the car for me at the price I was looking for . JBA Chevy Glen Burnie ROCKS ! More

Friendly Everyone here is so friendly and understanding. They all go above and beyond to make sure that you and your vehicle are taken care of and in a timely Everyone here is so friendly and understanding. They all go above and beyond to make sure that you and your vehicle are taken care of and in a timely manner! More

Very Helpful I went for information regarding ending my lease. My salesman was patient with all my questions and helped me get another car that fit my budget. He I went for information regarding ending my lease. My salesman was patient with all my questions and helped me get another car that fit my budget. He was the salesman for my last car and I will ask for him again in the future. More

Helpful, honest and all in a timely manner. Very satisfied c JBA exceeded my expectations ! Hands down would recommend JBA for sales and service. Honest, friendly, and prompt. The best experience for service and JBA exceeded my expectations ! Hands down would recommend JBA for sales and service. Honest, friendly, and prompt. The best experience for service and sales. If you are in the market for a Chevy or Pre owned JBA will exceed your expectations too. More

JBA - SAFETY FIRST I bought a used truck from JBA and took it in for the 1st oil change. They took care of my trucks needs and then advised me about my front wheels whic I bought a used truck from JBA and took it in for the 1st oil change. They took care of my trucks needs and then advised me about my front wheels which were worn. They offered to work with me to get 2 new front tires, but advised they wouldn't rotate them without changing to new ones as it wouldn't be safe. They also suggested an alignment. I appreciated the concern they had with regards to educating me about safety when driving on worn out tires. They could've just done the bare essentials and sent me out the door, but they took the time to do more. I haven't had a bad experience yet with JBA. They've been a wonderful group of people to work with and I have no problem referring my friends to them. Thanks again JBA Service Department! More

So so experience I took my carcin for traction control issue. I did receive a loaner car for the day. I was told that someone would contact me when car was done. I dro I took my carcin for traction control issue. I did receive a loaner car for the day. I was told that someone would contact me when car was done. I dropped my car off at 7:30ish. Never received a call so I called about 5:00 to see what the status was and my vehicle was finished. I was on the list for a call. So paper work was not complete. They close at 6 and I work 45 min to an hour away. Had to keep the loaner the weekend. No big deal. On Monday I arrived early 7:30 to pick up my vehicle. Mind you I had my infant son with me as I had to hurry to work. Just my luck I get the rudest man ever. He asked what I was dropping off. I was dropping thr Chevy equanax back off. I explained that I was picking up my vehicle as i has the loaner. He must have woke up on the wrong side of bed. Because his response was "you should have told me that before I waisted the paper." I just looked at him with a very blank expression. He then asked for the key.i I tell him I have to get my stuff out first. I guess I really pissed him off cause he pushed the key back in my hand pretty hard. He get my paperwork to attempt to explain what was done to my car. He reads the paper and sayd my cylinder was miss firing. I was like excuse me. Im a bit confused. Thats not why I bought the car in. Then he says we'll Cindy can help you. She should be going over it with you any way. So more waiting. So had to wait for Cindy. She was very helpful. Not too bad of an experience but it set mood for my day. More