J.D. Byrider - North Charleston

Great experience, Sha Sha was very professional, knowledgeable and helpful! I highly recommend this dealership. knowledgeable and helpful! I highly recommend this dealership. More

Jay in service is awesome. It took a while but they got me back on the road. It took a while but they got me back on the road. More

I really appreciate TJ working with me with paying my car payment. Her personality is cool and she really knows how to professionally communicate with to me. payment. Her personality is cool and she really knows how to professionally communicate with to me. More

I’ve been with JD byrider for over a decade now. My account manager, TJ made sure that my contract, and payments stayed on top of things even when life throws a curve ball at me. She worked with me My account manager, TJ made sure that my contract, and payments stayed on top of things even when life throws a curve ball at me. She worked with me during some tuff times. I thank her and the entire staff of this company More

MS TJ IS A GREAT ACCOUNT MANAGER ALWAYS HAPPY TO HELP when I come into the office when I come into the office More

Unreasonable high payment term and low to no vehicle value. And the unprofessional staff demeanor. Definitely experiencing buyer’s remorse with this company. If volunteer return of vehicle wasn’t looked value. And the unprofessional staff demeanor. Definitely experiencing buyer’s remorse with this company. If volunteer return of vehicle wasn’t looked at as repo I would return the vehicle. More

Awesome service and well taken care of got what I wanted and great customer service. and great customer service. More

Audrea was awesome. I love my car. She made it easy and you won’t be disappointed. I love my car. She made it easy and you won’t be disappointed. More

I got a 2014 jeep Cherokee in December and I have been in the shop once a week since. Transmission updates, then transmission went bad, had to be replaced. Motor mounts had to be replaced, alternator had to the shop once a week since. Transmission updates, then transmission went bad, had to be replaced. Motor mounts had to be replaced, alternator had to be replaced as well as battery. Cup holder broke first week. The hose for the windshield wiper fluid was not even attached when I first went to use it, it was spraying out the side of my hood. Tire popped in first week it was so warped from not being rotated. The gear xxxx button had to be replaced. The screen goes out after driving a lil. Now I’m having electrical problems and service transmission light came back on took it in the said it was a loose battery terminal and they fixed only to wake up the very next day doing the same stuff. (Lock and unlock won’t work, wipers won’t work, headlight will be out and blinkers won’t work till I start driving the car a bit. To top it off when I was there to buy the car a pledge my profit sharing check instead of taxes because I don’t get taxes. The financial company agreed and the sales manager and sales lady all knew. Then come tax time I’m being harassed and told they will take my car because I was lying. “They would never let someone promise a bonus check” so I went up there and the sales manager remember the conversation and spoke on my behalf and then they switch it up and said if you show proof of filling taxes and that you don’t receive a refund then you will be fine! I did that and was still being harassed about money. Asking if I can pay extra towards my payments to make up for it. No no and no…….i have spent so much money in Ubers bc my car has been in shop and I still have to work. After I got the car and people were asking where I got it from they all had similar stories or knew someone who also experienced issues. Not to mention they use rebuilt parts to fix your car. Just a band-aide fix. I will never recommend them! Ever!!!! I am seeking a lawyer as well! More