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Jack Daniels Audi Paramus
Paramus, NJ
1,130 Reviews
At Jack Daniels Audi Paramus, Serving Paramus, Parsippany, Englewood, Ridgewood, Ramsey, Hackensack, River Edge, Paterson, Wayne, and Clifton, NJ and New York, NY, we don't just sell new Audi models such as the A3, A4, A5, A6, Q5 and S4...We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Audi service. Rather, at Jack Daniels Audi Paramus, we take the time to get to know each and every driver we meet. It doesn't matter if you're from Parsippany, Englewood, NJ or New York, NY; we get to know your driving style, needs, desires and maintenance habits.
For people looking to buy a car, this means an amiable, pressure-free environment. Rather than push cars, Jack Daniels Audi Paramus suggests the ones that will best meet your lifestyle and budget. We help make sure you stay on track with ongoing service for your vehicle so you can get every last mile paid for. Jack Daniels Audi Paramus even has drivers' backs covered in the event of an accident, thanks to our state-of-the-art Audi service center and expert staff who are continuously training on the latest repairs and tools of the trade.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,130 reviews
August 02, 2019
Great dealership with very nice and helpful staff This was my first experience buying/leasing a car. I did plenty of research and went to several dealerships in order to make the best decision possib This was my first experience buying/leasing a car. I did plenty of research and went to several dealerships in order to make the best decision possible. My experience at Jack Daniels Audi Paramus was unlike any other. I was very fortunate to have dealt with Terry Axel in sales - he is very kind, patient, and knowledgeable. I can tell he is quite busy but always takes time to ensure my questions are answered to satisfaction. I ask A LOT of questions and take a long time to make a decision and he stuck with me through the process. He answered all of my questions to the best of his ability and worked to find answers he didn't have. He is interested in more than "just making a sale"; he wants his customers to walk away happy and satisfied with the experience. It was very refreshing after having some horrible experiences in other dealerships. Ultimately I leased an Audi Q5 and Anthony Krizni was just as helpful on the other end of the process with financing and registration. All in all, I was very happy with my experience here and hope to do business with them for many years to come. More
by sjmanoush
Employees Worked With
Anthony Krizni, Terry Axel
August 01, 2019
Outstanding sales experience! Everything done right … beyond my every expectation. From the very first sales introduction and demo, there was no sales pressure … just service! Le Everything done right … beyond my every expectation. From the very first sales introduction and demo, there was no sales pressure … just service! Level of transparency and integrity throughout the price negotiation, trade-in and closing process was exceptional. Terry Axel was just great to work with and made the buying process easy! Would highly recommend Jack Daniels Audi Paramus and the Audi A4! More
by Michael Tracey
Employees Worked With
Anthony Krizni, Tal Vander, Terry Axel
July 31, 2019
Best Leasing Experience Dolly was great to work with. She was "on it" but I never felt pressured or annoyed. All around a fantastic experience. Hope to be back. Dolly was great to work with. She was "on it" but I never felt pressured or annoyed. All around a fantastic experience. Hope to be back. More
by bsplendido
Employees Worked With
Tal Vander, Dolly Costa
July 27, 2019
Gent made it a great experience for me at Audi I was treated really well by Gent Lushaj, he helped me lease the perfect car I needed and made the whole process great. I am happy to add another Audi I was treated really well by Gent Lushaj, he helped me lease the perfect car I needed and made the whole process great. I am happy to add another Audi to the family and recommend Audi Jack Daniels of Paramus for anyone looking to get the best dealership service. More
by Gashi07
Employees Worked With
Gent Lushaj
July 25, 2019
Looking for the best, go to the BEST I recently had my Q8 serviced and I couldn't be happier. I was even greeted with a friendly hello and smile before I walked in the door. The exchange I recently had my Q8 serviced and I couldn't be happier. I was even greeted with a friendly hello and smile before I walked in the door. The exchange with the service advisor was quick and painless. I expressed to them that I didn't need a loaner and was willing to wait. The waiting area itself was clean, well lit, and a perfect safe haven for the hot July sun. I was checked on by a lovely woman named Rocky, who not only asked me if I needed anything, but everyone in the entire waiting area. This environment was quite different from the BMW and Mercedes service departments because it felt warm, inviting, and professional. To top it off, I received a nice video about my vehicle and what was done along with an easy to read summary. Towards the end and to my astonishment, even the service department manager, Blanca, came out to ask how my experience was. This was the icing on the cake because this had never happened to me before unless it was for a complaint. I felt she took the time to get to know me and appreciated my business. I will definitely be coming back for any future service needs! Thanks Paramus Audi Service! More
by John D
Employees Worked With
Blanca Simpson
July 22, 2019
Quick and painless I recently leased my first Audi from Jack Daniels. Terry Axel made the whole process quick and painless! As we all know, car shopping and be a long I recently leased my first Audi from Jack Daniels. Terry Axel made the whole process quick and painless! As we all know, car shopping and be a long and exhausting process. Terry expedited the whole procedure and I ended up with the car of my dreams! Thank you! More
by susie
Employees Worked With
Imani Murray, Terry Axel, Andy Kim
July 13, 2019
Tal Vander & The Amazing Nightcrawler I have had the pleasure of working with Tal Vander for years (this is the 4th vehicle I've leased from him and 6th all together - I won't go anywhere I have had the pleasure of working with Tal Vander for years (this is the 4th vehicle I've leased from him and 6th all together - I won't go anywhere else). Even though Tal is now the Sales Manager, he continues to work with me and provide the personalized attention that I've come to expect from him as well as Jack Daniels. Most recently, I've worked with The Amazing Nightcrawler (aka Kurt Wagner aka Chris Wagner) and the transition was absolutely seamless. Soon enough, I will lease another vehicle from Jack Daniels and am confident I will receive the same personalized attention I have been for the last 13 years. This is why I've remained a loyal customer and why I refuse to go to another dealership or brand! More
by AudiChick
Employees Worked With
Tal Vander, Chris Wagner
July 11, 2019
Center performed unauthorized repair Long story short: Got a call from the service adviser after requesting an inspection for drive-train fluid leaks. Diagnostic came back with a transmis Long story short: Got a call from the service adviser after requesting an inspection for drive-train fluid leaks. Diagnostic came back with a transmission pan leak and a rear main seal leak. Transmission fix was quoted around $800 and the rear main seal about $2500. I clearly communicated with the adviser that I will pass on the RMS but want to go forward with the transmission repair. I go to pick the car up and my bill was $3600. They repaired the RMS as well. Although not much help, the adviser neither refused nor denied the details of our conversation and was polite to me, so I will not tag him. I was polite as well. Blanco, the service manager approached me very ignorantly, with poor people management skills, as if they were the victims. This was a very embarrassing situation for me that I certainly did not want to be in. Eventually Blanco offered to take 50% off the additional work. That's a significant amount and I am in no way arguing the value of the work done. It's just a substantial amount of money for a repair I did not authorize. The principle of the manner is the main issue here. It was a slight drip that I would have left alone, as mentioned during the phone call with the adviser. If it was a much smaller issue, I would have just looked past it and paid it. I contacted AoA and they were very concerned, made my issue feel important, and led me to believe they felt something went wrong at the dealer which they were trying to cover up, hence the abnormal 50% off gesture. Although they were not able to help very much and suggested I continue negotiations with the dealer. I tried contacting Blanco yesterday but could not seem to catch her outside of lunch and left a message for her. I will be contacting the GM today and have already began seeking legal assistance. More
by mdeconti
Employees Worked With
Blanca Simpson
July 10, 2019
QUICK AND HONEST WITH NO BS IF YOUR IN THE MARKET FOR NEW OR USED AUDI, GO SEE A SALESMAN WITH EXPERIENCE AND CARE. TERRY AXEL. FROM START TO FINISH IT WAS A PLEASURE DEALING WIT IF YOUR IN THE MARKET FOR NEW OR USED AUDI, GO SEE A SALESMAN WITH EXPERIENCE AND CARE. TERRY AXEL. FROM START TO FINISH IT WAS A PLEASURE DEALING WITH HIM. HAPPY OWNER OF MY SECOND AUDI. JACK DANIELS REPUTATION IS ABOVE THE REST. GO SEE THEM. More
by jerryc
Employees Worked With
BILL AND FARID, Tal Vander, Terence Taggart, Terry Axel
July 08, 2019
Buying a Car If you are looking for a salesperson, look for Roddy! He's bold, honest, and very professional at what he does. He works with your numbers and gives y If you are looking for a salesperson, look for Roddy! He's bold, honest, and very professional at what he does. He works with your numbers and gives you the best buying experience one should have when looking for a car! I will definitely recommend him to anyone!! More
by Caballero17
Employees Worked With
Roddy Acuna
