Read Reviews Jack Ingram Mercedes Benz

Jack Ingram Mercedes Benz

Jack Ingram Mercedes Benz

227 Eastern blvd
Montgomery, Alabama 36117


(888) 262-6460

Jack Ingram Mercedes Benz
Manufacturer: Mercedes-Benz

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  • Customer Service:

    4.7
  • Quality of Work:

    4.7
  • Friendliness:

    4.8
  • Overall Experience:

    4.7
  • Pricing:

    4.7

24-Month Rating

based on 14 reviews

4.7

4.7 out of 5

14 lifetime reviews

Jack Ingram Mercedes Benz

Most Reviewed Employees

  • Anthony GibsonAnthony Gibson
    Mercedes-Benz Sales
    5 reviews
  • Jack TerryJack Terry
    Mercedes-Benz Sales Manager
    2 reviews
  • Brett SnellBrett Snell
    Mercedes-Benz Sales
    1 review
  • Douglas IngramDouglas Ingram
    Mercedes-Benz Finance
    1 review
  • Jon YowJon Yow
    Mercedes-Benz Sales
    0 review
  • Dick BennettDick Bennett
    Mercedes-Benz Sales General Manager
    0 review
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Cars For Sale by this Dealer

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Certified: Jack Ingram Mercedes Benz

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Jack Ingram Mercedes Benz has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Jack Ingram Mercedes Benz

Jack Ingram Motors - an Authorized Mercedes-Benz Dealer located in the heart of Montgomery Alabama, and serving the greater Pratteville and Millbrook. Weather you're visiting to search for your next Mercedes-Benz of contacting our Mercedes Service Department, we hope to help. Contact us online , or visit us at 217 Eastern Blvd.

Our Location

Sales/Showroom

Monday: 8:30 AM - 7:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 7:00 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 7:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 PM - 5:30 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Our Amenities

tolbert226
5/22/2013 9:29:06 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony GibsonAnthony Gibson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Mercedes Benz:

well when i first got there i was greeted by a friendly saleman he told me his name which was Anthony Gibson after that i told him what kind of car i was looking for. he showed me the kind of car i was looking for .i test drove the car he gave detail about the car in deft he was very knowledgeable was able to answer all my question . gave a tour of the place itroduce me to the mananger and the rest of the staff. they was courtest respectful . my visit ended with a bottle of water and a friendly smile.

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alt0010
5/20/2013 12:36:56 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony GibsonAnthony Gibson
Jack TerryJack Terry
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Mercedes Benz:

My experience at Jack Ingram Motors was excellent. I would definitely recommend this dealership to anyone looking to buy a vehicle. Everyone was very helpful and professional.

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rulbrkr.02@gmail.com
12/25/2012 9:16:03 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony GibsonAnthony Gibson
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jack Ingram Mercedes Benz:

Had a great experience would recommend and would enjoy being employed there .The service was excellent, first time in years purchasing a car in Alabama, was a great experience

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Debra Sumbry
12/3/2012 1:15:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony GibsonAnthony Gibson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Mercedes Benz:

Mr.Gibson was very professional and knowledgeable of every question we asked and made our shopping experience a very pleasant one.The best service ever.

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Aroebuck
11/21/2012 12:51:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony GibsonAnthony Gibson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Mercedes Benz:

Anthony made my buying experience enjoyable, handled the process with a professional attitude and answered all questions with no problem. Definitely a top notch representative. Thanks Anthony

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pickettmap123
11/7/2012 7:22:49 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brett SnellBrett Snell
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Mercedes Benz:

I am proud to say that I have had the pleasure of shopping and buying every car I have ever owned from Jack Ingram, my car salesman Brett Snell has always gone the extra mile before and after the sell he has always gotten me the best deal. To this day I am still a happy customer and will continue to go to Brett Snell for all of my car needs and wants. Also I am pleased to say that threw my shopping experince with Brett Snell my family and friends have turned to Brett Snell for all of there car needs, because he cares about his customers before and after the sell.

I recommend if your looking for a vehical and a great shopping and buying experience you should choose Brett Snell.

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JosephKing
10/22/2012 6:11:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Brett Snell
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    2
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.6

My Review Of Jack Ingram Mercedes Benz:

I leased a 2010 from Jack Ingram in October of 2009. I communicated with the salesman through email after test-driving. He had verbally given me payment info but nothing in writing. When I asked Snell via/email about several question including: engine size service cost payments, fuel type and service charges he quickly responded. He told me how much how much “out of pocket” I would pay, monthly payments and yearly service fees. When I turned my car in I was informed of a Vehicle Turn-in fee. This was a shock since it had never been mention. I did go back and look at my lease and the fee was there but it was never mentioned. I regret that I did not read line for line of the lease agreement before signing but I did trust I was being treated honestly and with integrity.

When I went to turn in my vehicle Mr. Snell was called to the front. Upon his arrival in the showroom I told him why I was there. His only response was, “Let me get someone to help you.” I was never asked if I would be interested in another vehicle and no one ever said, thank you for your business. I would never again do business with Jack Ingram.

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Gail S. Clements
6/30/2012 4:04:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Haigler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Mercedes Benz:

The sales person that helped me was Mike Haigler. He was very professional, courteous, friendly and extremly patient. I was a first time buyer and he spent time answering all of my questions and explaining the various important points of the SUV. Everything was handled in a timely and efficient manner. and I would highly recommend him and Jack Ingram Motors to anyone.
Gail S. Clements

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Rico McQueen
6/4/2012 9:31:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alrico McQueen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Mercedes Benz:

Ms. Horn was very professional and friendly. She made the entire car buying process a breeze. Everything was handled in a timely and efficient manner. No question were left unanswered. I will recommended Jack Ingram Mercedes to anyone looking to buy a car.Great dealership to purchase a car from, and Jordan Horn is the Bee's Knees...

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clj334
5/28/2012 3:06:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Douglas IngramDouglas Ingram
Jack TerryJack Terry
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Mercedes Benz:

Very courteous staff who ensured my wife got the vehicle she wanted at a great price for us. They worked together as a team to make the experience as painless as possible for us and we appreciate the effort they all put forth.

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