Jack Volkswagen of Saco

My go to dealer for more than 10 years. Awesome service and staff, fair prices. Awesome service and staff, fair prices. More

Awesome service. Did everything perfect. Tyler was so very nice and helpful to me! Will bring my Jetta back again Did everything perfect. Tyler was so very nice and helpful to me! Will bring my Jetta back again More

Super friendly, helpful and efficient. The service team went out of their way to assist me. Very impressed with my experience here! The service team went out of their way to assist me. Very impressed with my experience here! More

The used car I had arranged to be shown would not have passed a state inspection. It had an exhaust leak, which became obvious when starting the car. When I drove the car I noticed a serious lack of power passed a state inspection. It had an exhaust leak, which became obvious when starting the car. When I drove the car I noticed a serious lack of power and hesitant shifting. The car was very clean overall but the rear hatch stays were rusted and looked like they could break at any moment. Dylan the polite young salesperson was very apologetic about the cars issues and assured me that the car had not been through ´The Shop´ yet and that all issues will be addressed as soon as there is an opening in ’‘ The Shop‘‘. But why offer a car that is not fit to drive off the lot? Apart from being listed on the VW Saco used car inventory I saw it on other Used Car Websites. On one website it said that the car had been ’‘at the dealership for more than 170 days, slow moving, motivated seller.‘‘ At his rate and motivation it will possibly be there another 170 days. I drove over 90 miles one way to look at this car and came away a little disappointed. More

My passenger rear tire developed a leak yesterday and I was scrambling to find a tire shop that would repair it ....no luck as all were booked up in to the middle of next week. I decided to drive to VW was scrambling to find a tire shop that would repair it ....no luck as all were booked up in to the middle of next week. I decided to drive to VW Saco where I normally service my 2014 Touareg to see if they had any openings today.....they did not but Tyler Squeezed me in. This is what customer loyalty is all about. VW Saco came through when I needed them and I will not forget this. My car was repaired within 30 minutes and it saved my weekend. Thank you Tyler and the entire service department at VW Saco. Experiences like this will make me more likely to buy my next vehicle from VW Saco because I know that the dealership backs up the deal with after sales service that is top notch. More

Colton and the entire service department go above and beyond every time I need service. Today they really helped me when I was in a bind and it’s the reason I will always buy and service my car there. Be beyond every time I need service. Today they really helped me when I was in a bind and it’s the reason I will always buy and service my car there. Best customer service I’ve ever dealt with. More

As usual, Colton did an excellent job explaining what my car needed as well as how the work would be performed. car needed as well as how the work would be performed. More

We had a blown rear tire in Maine just as we were leaving to return home to Vermont. Even though they were super busy, they squeezed us in. Put two new tires on, cleaned the vehicle, and were so very pleas to return home to Vermont. Even though they were super busy, they squeezed us in. Put two new tires on, cleaned the vehicle, and were so very pleasant about helping us. More

Tyler is a magnificent service advisor. . definitely took good care of my car his tech was professional did the work without any hesitation. Even tho it was serviced for one thing but ended . definitely took good care of my car his tech was professional did the work without any hesitation. Even tho it was serviced for one thing but ended up right back in with the same VW tech who from what I can tell I’m no mechanic but have been around a few, did excellent work and Tyler definitely did an amazing job on keeping my cost as low as possible. My 2013 Passat TDI sel premium is about to go cross country for good. So she’s safe to go and I’d recommend going to see Tyler and his crew / family there i am happy I brought it there I normally go to Morong Falmouth VW and although good they take an insane amount of time and are extremely costly. Again good but unfortunately to much for me and I’d prefer to be treated like someone who when I mention I need to keep cost at a reasonable rate please try your absolute hardest. I understand we all need to make money but we also need to live. So thank you All at VW Saco!! More

Good job! Did what they said they would do ! And all on time! Thank you Did what they said they would do ! And all on time! Thank you More