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Jack Volkswagen of Saco

Saco, ME

4.9
560 Reviews

784 Portland Rd

Saco, ME

04072

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Showing 560 reviews

March 04, 2022

Professional and didn’t try to sell me anything I didn’t need. Will go back for service again. More

by peterjulie325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 07, 2022 -

Jack Volkswagen of Saco responded

Thank you for your kind words! We look forward to your business with us again!

February 26, 2022

Great service and always accommodating. I highly recommend VW Service. Thank you Tyler for your help! More

by Sondra66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Brock
Mar 01, 2022 -

Jack Volkswagen of Saco responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

February 13, 2022

Colton is amazing. Feel like they really care at VW Saco. Will send them business More

by Glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colton
Feb 15, 2022 -

Jack Volkswagen of Saco responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 03, 2022

Very nice, professional and thorough! I enjoy the staff. I did not have to wait long and price was reasonable. More

by Don W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vadim Mahklis, Steven Wilson
Feb 07, 2022 -

Jack Volkswagen of Saco responded

Thank you for the review, Don! We are very happy to hear that our team treated you well and was able to help you with your service experience.

February 02, 2022

Good customer service keeping the customer well informed regarding turnaround timing and work performed on the vehicle More

by A Voice with No Name!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 07, 2022 -

Jack Volkswagen of Saco responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

January 24, 2022

a pleasant sales associate with no pressure to buy. the vehicle was just not acceptable to many unknown noises More

by kwanjangnim7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mike
Jan 28, 2022 -

Jack Volkswagen of Saco responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at rdempsey@vwsaco.com I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Richard Dempsey General Manager

January 10, 2022

Professional, courteous and understanding about what my end goals for the service appointment would be More

by kling.leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vadim Mahklis, Steven Wilson
Jan 11, 2022 -

Jack Volkswagen of Saco responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable service experience!

December 19, 2021

I brought my Audi in for service after reading a prior review. They were able to accommodate my schedule, service was excellent, and made my day! Would highly recommend this team. Michelle More

by sweetshibumi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Dec 20, 2021 -

Jack Volkswagen of Saco responded

We are always happy to see that our guests are receiving nothing short of the very best service when they come to Prime Volkswagen - Saco. Thank you for your great review!

November 07, 2021

The sales department leaves alot to be desired they need help with customer relations they arent very friendly or organized in my opinion More

by piercedavid1981
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vadim Mahklis, Steven Wilson
Dec 15, 2021 -

Jack Volkswagen of Saco responded

Thank you for your feedback about your experience with our sales department because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Richard Dempsey General Manager rdempsey@driveiragroup.com

Dec 15, 2021 -

piercedavid1981 responded

You can tell the sales department what my feedback was or xxxx i'll stop in and tell them in person if you'd like i've never been bashful in my life theres no sense starting now i'll own up to what i said

November 01, 2021

In the early 60’s my wife and I purchased our first new car. Back then automobile salesmen were not well liked because with a few exceptions they didn’t really listen to what the customer was saying, what More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Rich, Sondra
Nov 02, 2021 -

Jack Volkswagen of Saco responded

Thank you for taking the time to reach out with your important feedback, Tom! We're so happy to hear that Michael, Rich, and Sondra exceeded your expectations - that's what we strive for! Customer satisfaction is our #1 priority so we love hearing that you had such a seamless buying experience with us. We hope you and your wife enjoy the new ride. Take care! - Prime Volkswagen - Saco

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