
Jack Volkswagen of Saco
Saco, ME
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Walk in for work Had trunk springs put in and question about something in the engine. Also some tech questions about phone. I everything was done as expected . Thank Had trunk springs put in and question about something in the engine. Also some tech questions about phone. I everything was done as expected . Thank you! More
Great customer service These guys are always so great with me! They really take the time to explain everything so well. All the service I have gotten done at this dealershi These guys are always so great with me! They really take the time to explain everything so well. All the service I have gotten done at this dealership has been wonderful. I really enjoy going there. They really take care of my car so well! They are so honest! They have a great attitude And they are so friendly. More
Best Service! I recently moved to Maine from Georgia. I was looking for a VW dealership to continue getting my scheduled service completed. The Service Center her I recently moved to Maine from Georgia. I was looking for a VW dealership to continue getting my scheduled service completed. The Service Center here is so much better than where I came from. They completed the scheduled service, diagnosed and fixed my check engine, and cleaned my car! This was the best service I have ever received! I’ll definitely be back! More
Fantastic This dealership was fantastic. We had a man named Bil ( with 1 L ) that was very knowledgeable and very personable. He made sure that he exceeded my This dealership was fantastic. We had a man named Bil ( with 1 L ) that was very knowledgeable and very personable. He made sure that he exceeded my expectations and even played guitar for us while we were waiting for paper work. Not only does this dealership find the best for you but Bil specifically is one that i would highly recommend. More
Efficient and reasonably priced service. Professional service staff. I will be returning for service in the future at this dealership. Service staff also assisted with changing my license pla Professional service staff. I will be returning for service in the future at this dealership. Service staff also assisted with changing my license plates, which was extremely helpful and beyond what was required of them. Thanks guys! More
On vacation ... car needed service I was on vacation visiting Maine, from Connecticut. My car needed service and I drove to Prime Volkswagen immediately to address my concerns. They not I was on vacation visiting Maine, from Connecticut. My car needed service and I drove to Prime Volkswagen immediately to address my concerns. They not only took my car in during their lunch hour, but they addressed the issue with intelligence, and professionalism. I highly recommend this service department, absolutely loved dealing with them. More
Recall and regular maintenance Always impressed with Prime Volkswagen. They go above and beyond with their service, and quality of work. They’re timely and honest with all that the Always impressed with Prime Volkswagen. They go above and beyond with their service, and quality of work. They’re timely and honest with all that they do. Colton always takes care of me, and delivers excellent customer service. More
Excellent customer service Worked with them both online and in person, both were great experiences. They didn't have the exact car I was looking but located one quickly and at a Worked with them both online and in person, both were great experiences. They didn't have the exact car I was looking but located one quickly and at a great price. I will definitely return the next time I need to purchase a vehicle. More
They take the time Colton and Justin took the time to help me with questions on a connectivity issue with my CarPlay, really went above and beyond to talk it through . T Colton and Justin took the time to help me with questions on a connectivity issue with my CarPlay, really went above and beyond to talk it through . Thanks More
Very relaxed, informative, collaborative Lillian and her business manager created a relaxed experience and demonstrated their understanding that buying a car is a big investment and takes ti Lillian and her business manager created a relaxed experience and demonstrated their understanding that buying a car is a big investment and takes time and thought regarding decision making. we did not feel pressured to buy a specific car or any car at all. We were able to ask many questions and test drive the cars we wished to which helped us make the right decision for us. More