Jack Volkswagen of Saco

Perfect The service Always is the best. My car gets always what need from professional people always there honest with me , The service always is the best The service Always is the best. My car gets always what need from professional people always there honest with me , The service always is the best.The prices are good The people is good . More

Prime VW is the best! Everyone including our service writer Colton, was very helpful and knowledgeable. We definitely will be doing business and service work again in the f Everyone including our service writer Colton, was very helpful and knowledgeable. We definitely will be doing business and service work again in the future. The customer service is top notch! More

Caring, thorough, competent There is nothing better when your car is in need than to have your service advisor be totally on top of the situation, doing everything he can to save There is nothing better when your car is in need than to have your service advisor be totally on top of the situation, doing everything he can to save you money while still doing what is ultimately best for the car. I could not be more satisfied and grateful. More

Used car search experience I was looking for a specific used vehicle. My salesperson stayed in touch with me over a month or two, never frustrated with my slight changes in pre I was looking for a specific used vehicle. My salesperson stayed in touch with me over a month or two, never frustrated with my slight changes in preferences. I ended up with a vehicle I am very happy with and at a fair price. More

Friendly Service This was my first time for service at Prime, and I was greeted promptly upon arrival. During my visit I was asked if I wanted to wait or drop off my c This was my first time for service at Prime, and I was greeted promptly upon arrival. During my visit I was asked if I wanted to wait or drop off my car and was told what the time frame would be. I was very impressed with the timely completion of service to my car and with all employees with whom I had contact. The servicewriter was very through about the services performed and any concerns I might have in the future. I would recommend Prime service. More

Honest and professional service. This dealership has diagonistic capability there is both written and verbal discussion of what needs attention so that I can feel safe driving. If re This dealership has diagonistic capability there is both written and verbal discussion of what needs attention so that I can feel safe driving. If repairs are too long, there are loaners and a shuttle. Matt is a great communicator and listener. I have been to other vw dealerships; and Pime is best that I have encountered so far. More

Water pump/ timing belt 04 Jetta 2.0L I got an estimated repair for $1080.22. That included timing and serpentine belt water pump and 1 gallon coolant with 5.5 hrs labor. I requested diagn I got an estimated repair for $1080.22. That included timing and serpentine belt water pump and 1 gallon coolant with 5.5 hrs labor. I requested diagnostic for two other check engine code issues which they graciously included with the labor quote. The repair was done on time as promised for $1041.20. With warranty and car wash. I am thankful and satisfied. Oh yeah, we got a loaner car free. More

Easy peasy!! I used the online app to make an appointment for my car. It couldn’t have been easier. I chose the date and time and it was confirmed by Prime right o I used the online app to make an appointment for my car. It couldn’t have been easier. I chose the date and time and it was confirmed by Prime right on my phone. Thank you Matt Cox and Laura Kelner for a great customer service at the dealership! So nice to meet such friendly faces and great attitudes More

My beautiful 2019 Passat Was unsure of the color I wanted. My salesman, Nick, was so kind and brought several colors to me. Nick was genuine and not pushy at all. All aroun Was unsure of the color I wanted. My salesman, Nick, was so kind and brought several colors to me. Nick was genuine and not pushy at all. All around a pleasurable experience!! Will definitely recommend and buy from again!! More

Outstanding service! I brought in my daughters beetle to have the battery changed and the service department found a few other issues and took Care of those as well. Havin I brought in my daughters beetle to have the battery changed and the service department found a few other issues and took Care of those as well. Having a 16-year-old daughter in a car it’s nerve-racking enough... knowing that the vehicle is safe and performing well provides excellent peace of mind. thank you prime Volkswagen. More