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Jack Volkswagen of Saco

Saco, ME

4.9
562 Reviews

784 Portland Rd

Saco, ME

04072

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Showing 562 reviews

March 04, 2019

New Golf Sportwagen I did a lot of research before going to the dealership and knew what I wanted. Lily walked me through the process, and I feel like I got a fair deal. More

by jbkman1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lillian
Mar 18, 2019 -

Jack Volkswagen of Saco responded

Thank you for the great review of Prime Volkswagen - Saco! We love hearing kind words about your staff, and I'm delighted you had such a great experience with Lily. Enjoy your new ride!

March 03, 2019

Amazing Service all around!!! Fast, very Friendly, informative Staff. This was the Easiest time I’ve ever had buying a car!!! Process was smooth and straight forward! Thank you so More

by Vannessa B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Guay and Kevin
Mar 04, 2019 -

Jack Volkswagen of Saco responded

Hi Vannessa - We are delighted to hear that you had your easiest car-buying experience at Prime Volkswagen - Saco! It really makes us happy that you're loving your new car. Thanks so much for the fantastic feedback! We hope to see you for your first oil change.

February 24, 2019

Amazing Great staff, stayed late on a Friday to help finish the deal. The dealership was spotless and everyone was very professional. Much appreciated! Highly More

by Ted Fabian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Joe Lily and , Steven Wilson
Feb 25, 2019 -

Jack Volkswagen of Saco responded

Thank you so much Ted! We appreciate the compliments of our facilities and team. We hope you are loving your new vehicle.

February 12, 2019

Great shop Hands down great serivce from the second we walked in. Got a fair amount for our trade in and walked out the door with a used Passat for under current More

by egrenier86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick guay
Feb 12, 2019 -

Jack Volkswagen of Saco responded

Reviews like this one make our day! We are so happy that Nicholas made your trade in and purchasing process easy. Congratulations on your new-to you Volkswagen Passat! We look forward to assisting you in the future.

February 06, 2019

The the best dealership The service and sales dept is always fridndly.they even make you feel good about your self.i they are always fair.they are the best I More

by Pookey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Colton Matt Dominique Nick
Feb 06, 2019 -

Jack Volkswagen of Saco responded

It made us so happy to read your review! We are absolutely thrilled that you can trust both our Service and Sales Teams for fair, excellent service. It's wonderful that you feel comfortable working with the Prime Volkswagen - Saco crew. Thank you so much!

February 03, 2019

Excellent customer service During my experience I was helped by Joe C. who was extremely helpful and had my best interests in mind. Mike was also extremely helpful and clearly c More

by ASymonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Mike, Joe c
Feb 04, 2019 -

Jack Volkswagen of Saco responded

What a fantastic review! We love that our team worked to make sure you left Prime Volkswagen - Saco a happy customer. Thank you very much for posting about your experience, it means a lot to us. Safe driving in your new car!

February 02, 2019

Great service Prime Has always given the best service and at a great price Would recommend this service to anybody they go over and above Thank you Prime More

by slowpoke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Feb 04, 2019 -

Jack Volkswagen of Saco responded

I'm delighted to hear you received great service! Thank you for being a loyal Prime Volkswagen - Saco customer. We look forward to servicing your vehicle again soon!

February 01, 2019

Great experience, honest and straight forward It was fantastic to work with Joe, who really helped us achieve our car goals. Kevin also worked through the finance options. Great knowledge, sim More

by Davidnz.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Kevin
Feb 04, 2019 -

Jack Volkswagen of Saco responded

Hi David - Thanks so much for coming back to Prime Volkswagen - Saco for a second vehicle! We are so happy that you enjoyed working with Joe and Kevin to reach your car goals. Congratulations!

January 31, 2019

Tire valve replacement The. valve and sensor broke off due to corrosion and freezing temperature. The resulting flat happened 1/2 way between home and the dealership. More

by Doug D. EOS2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Feb 01, 2019 -

Jack Volkswagen of Saco responded

Hi Doug - We are so happy that our team was able to help out in this challenging situation and send you home in a safe, clean car. Thank you very much for your positive feedback! If there is anything else we can help you with just let us know.

January 30, 2019

VW Diesel Went in for a oil change and The Diesel warranty work. Carlton and Matt, the service reps explained everything., gave me a loaner and kept me appraise More

by Danemark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlton Proulx and Matt Cox
Jan 31, 2019 -

Jack Volkswagen of Saco responded

Thanks for sharing your experience working with our Service Team so others will know what it's like to be a guest at Prime Volkswagen - Saco! We are happy that your oil change and warranty work went smoothly and that you were able to use a loaner in the meantime. We appreciate your business!

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