Jack Volkswagen of Saco

Excellent customer service. Great expereince. Fantastic car. Would definitely recommend Prime Volkswagen to my nearest and dearest. They exceeded my expectations easily, making what I perceived to be a s car. Would definitely recommend Prime Volkswagen to my nearest and dearest. They exceeded my expectations easily, making what I perceived to be a stressful process anything but. Thanks, Joe Frechette More

I was very pleased with how friendly and accomodating the staff at Prime VW was. I had a tight budget and less than perfect credit but they were able to make a deal work for me and now I'm driving a new 2011 staff at Prime VW was. I had a tight budget and less than perfect credit but they were able to make a deal work for me and now I'm driving a new 2011 VW Jetta. I love it! They even served me lunch while I was there waiting for my deal to be approved. More

I recently bought a 2009 Pre-Owned VW Jetta Diesa TDI from VW in Saco. Bonnie LaChance was my Salesperson and she made the experience so positive. She was professional, down to earth, patient and took from VW in Saco. Bonnie LaChance was my Salesperson and she made the experience so positive. She was professional, down to earth, patient and took the time to go over every detail imaginable. I had shopped around prior to going to VW and the service and attention I received there was unmatchiable. I will recommend Bonnie to any and all of the people I encounter looking to buy a new or used car. Thank Bonnie you, I have been waiting to buy a car for 8 years and you made this experience incredible!!! Gina Genovese More

My overall experience was this dealership left a little to be desired. I felt like I was an idiot for declining the extra insurances or benefits offered. The sales rep explained it to me at least three tim to be desired. I felt like I was an idiot for declining the extra insurances or benefits offered. The sales rep explained it to me at least three times and then sent someone else in to explain it a couple more times . Each time I told them I understood what they were trying to sell me and I declined ,they proceeded to go over it again and again ,virtually making me feel like if I didn't accept one of them than I was a complete idiot !I was almost ready to walk out of the sale . The vehicle came with sirrius radio but the code was not installed. The sales rep was supposed to obtain that but never did through the whole process of the sale (too busy trying to sell me on the other things). I requested that he give me a call with the code since I had already wasted enough time at this point. It has been over 2 weeks at this point and I still have not received it. Another thing that I was told that if I didn't go to that dealership to get my oil changed that it voided my warranty on the car . Not that I was even showed where the service dept was even located . Why am I not allowed to go to another Volkswagen dealer for maintenance???? It is over an hour to go to this dealer to begin with. More

My experience with Prime VW was amazing! My salesman knew everything there is to know about the cars. Not just one car, all of them. It made everything so easy and clear. I would totally recommend this deale everything there is to know about the cars. Not just one car, all of them. It made everything so easy and clear. I would totally recommend this dealership and this salesman to my family, friends, and even a stranger at a bar! Thank you so much Joe and Prime VW family! More

I am a return customer. This is the 3rd vehicle that I have negotiated at Prime. Well worth the visit. Excellent Service, Excellent follow thru, and excellent vehicle selection. I would recommend Prime have negotiated at Prime. Well worth the visit. Excellent Service, Excellent follow thru, and excellent vehicle selection. I would recommend Prime VW to anyone looking for a good quality vehicle , No question ...... Ptime is on my side........ More

Very pleasant to deal with and I found the experience enjoyable. From the moment I walked into the dealership and explained I was not making any decisions for at least 2 weeks as I am waiting for a job a enjoyable. From the moment I walked into the dealership and explained I was not making any decisions for at least 2 weeks as I am waiting for a job and relocation change, they were very understanding nor were the rushing me. Even my wife and teenage daughter had fun with them. More

Kyle was very accommodating and knowledgeable. We were very happy with the level of service and care, and he even came to collect our vehicle at our house. We would recommend Kyle for anyone looking for very happy with the level of service and care, and he even came to collect our vehicle at our house. We would recommend Kyle for anyone looking for a new vehicle, and felt he offered the fairest deal possible. More

I worked with Kyle Spencer on the purchase of my new Volkswagon Jetta Sportwagon TDI recently. The customer service was great - they were all very friendly and down to earth. I did not feel any pressure Volkswagon Jetta Sportwagon TDI recently. The customer service was great - they were all very friendly and down to earth. I did not feel any pressure from Kyle or the team. We were able to work out the prioce I wanted for my trade in and I walked away feeling very good about the deal. The car was delivered within the week with only 34 miles on it! It was a great experience and I love my new car! More

The professionalism of the salesperson was excellent. The financing went smoothly. The manager was extremely helpful answering all of my concerns. I would highly recommend this dealership for the purch The financing went smoothly. The manager was extremely helpful answering all of my concerns. I would highly recommend this dealership for the purchase of a new or used vehicle. This was, by far, the best experience I have ever had in purchasing a vehicle. This dealership really puts the customer first. More