Jackson Acura

Service appt The service is always exceptional service, the employees are always friendly and always clean. My service representative Nick Covino is amazing alway The service is always exceptional service, the employees are always friendly and always clean. My service representative Nick Covino is amazing always and very friendly.. More

Great Service Nick, the service agent, was friendly and seemed knowledgeable. He provided excellent customer service and answered all questions with detail. This co Nick, the service agent, was friendly and seemed knowledgeable. He provided excellent customer service and answered all questions with detail. This company always goes above and beyond. I will remain a loyal customer. More

Quick Oil Change Before leaving town I realized my car was at 20% oil life. Acura fit me right in and it took just a little over 30 minutes and my car was washed, vacu Before leaving town I realized my car was at 20% oil life. Acura fit me right in and it took just a little over 30 minutes and my car was washed, vacuumed, tires rotated and had a fresh oil change! Great service! More

Service Center Professional service manged by Ms Nick Covina - quick, competent. I am happy long time customers who drives from Newnan Georgia because I trust my se Professional service manged by Ms Nick Covina - quick, competent. I am happy long time customers who drives from Newnan Georgia because I trust my service manager More

Great Service Appointment Service was quick and painless. My family services three vehicles with this dealership, and rarely have any issues. The service center was efficient a Service was quick and painless. My family services three vehicles with this dealership, and rarely have any issues. The service center was efficient and quick. More

Friendly experience Sergei was very helpful! He made the buying of our Acura RDX experience not so bad! He was very knowledgeable and helpful without being too terrible Sergei was very helpful! He made the buying of our Acura RDX experience not so bad! He was very knowledgeable and helpful without being too terrible pushy. More

Oil Change I just came in for oil change this time. I do bring my vehicle at this dealership for other services as well. Everything seems good at the check-in as I just came in for oil change this time. I do bring my vehicle at this dealership for other services as well. Everything seems good at the check-in as always. The process is good as well. However, I have asked them to please top up all the fluid as needed and they assured me. However I believe the things don’t get communicated in the back or I believe they know their responsibility. Despite me telling them, they didn’t do their due delligence. I took the courage and checked after the service and there it was. I aspect to believe them by this is very minor things they neglect. May be not important. More

Service Maintenance Brittiany, my service rep, was professional, courteous, and helpful for the work done on my vehicle at Jackson Acura. I recommend her when having any Brittiany, my service rep, was professional, courteous, and helpful for the work done on my vehicle at Jackson Acura. I recommend her when having any service performed. More

Disappointed Back in Sept I paid to have Bluetooth disconnected because it was draining the battery. Three emergency jumps from AAA after Sept I take it back to J Back in Sept I paid to have Bluetooth disconnected because it was draining the battery. Three emergency jumps from AAA after Sept I take it back to Jackson to find out Bluetooth was not properly disconnected. Service last year prior to NC trip I discovered no windshield washer fluid was added and driving conditions on 85 in the rain was aweful. Wonder if anyone checks if techs actually do the work. Asked for estimate for steering pump change out and only got a voice message. More

Great Customer Service I purchased a new Acura right before Christmas. The customer service has been outstanding! Paul is a fantastic salesperson. He doesn't give you the I purchased a new Acura right before Christmas. The customer service has been outstanding! Paul is a fantastic salesperson. He doesn't give you the typical salesperson run around. I told him upfront that I just wanted the bottom line price, and he listened! I wouldn't have even have been there to purchase from Jackson Acura if another dealership had listened to me. I walked out of another area Acura dealer because they wanted to play the stereotypical car salesman games. The finance process with Joey was a breeze as well. Jackson Acura is not conveniently located to my home or work, but I drive the extra and fight the traffic because of the way they do business. More