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Jackson Automotive

Macon, GA

Overview
Reviews
4.8
387 Reviews
The team at Jackson Automotive Group Inc would like to welcome you to our dealership group, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new vehicles, or get a great deal on a reliable pre-owned model.
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4775 Riverside Drive

Macon, GA

31210

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Showing 387 reviews

January 06, 2026

My service was completed very timely, Mathew kept me informed. The staff was very professional, the facility was clean. More

by Wevinson
Recommend Dealer
Yes
Employees Worked With
Matthew Kennedy
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Jan 06, 2026 -

Jackson Automotive responded

Hi Vinson! Thank you for sharing your review of Mathew and our team! Your feedback means the world to us here at Subaru of Macon Service Center.

January 05, 2026

My wife and me felt welcome and comfortable when we arrived for our test drive. Ever felt pressured in deciding about the car. The staff was knowledgeable and answered all our questions. More

by serenskyt235
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Gordon
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January 05, 2026

Great experience! Took great care of me while my car was in for repair over the holidays and was provided with a reliable loaner. More

by Gagyrl80
Recommend Dealer
Yes
Employees Worked With
Court
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Jan 06, 2026 -

Jackson Automotive responded

Hi Gag! Thank you for choosing Subaru of Macon! We're thrilled to hear that we delivered an excellent experience and that you appreciated the loaner car. We hope to see you again down the road!

January 05, 2026

Okay Good service, great people, all around great experiences Enjoy dealing with this group. Give them a chance. More

by NEILTURNER591
Recommend Dealer
Yes
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Jan 06, 2026 -

Jackson Automotive responded

Hi Neil! We love hearing from happy customers! Thank you for choosing and recommending Subaru of Macon!

January 05, 2026

Exceptional The staff are quick to answer any questions you may have. Staff is approachable.. More

by TRENIA.HILL61
Recommend Dealer
Yes
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Jan 06, 2026 -

Jackson Automotive responded

Hi Trenia! Thank you so much for the exceptional feedback! We’re thrilled to hear that our team was quick to answer your questions and approachable throughout your experience at Subaru of Macon. Providing attentive, friendly service is very important to us, and we truly appreciate you taking the time to share your kind words.

January 04, 2026

The service department is the best around. I always get the best service The service staff is knowledgeable and polite. More

by ZELLNERTANYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cummings
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Jan 05, 2026 -

Jackson Automotive responded

Hi Zell! Thank you for sharing your kind words about our service team! We appreciate your business and hope to see you again at Subaru of Macon!

January 04, 2026

It’s always a pleasure working with good people. Service is always goods. Special thanks to Beth. More

by PEA2708
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
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Jan 05, 2026 -

Jackson Automotive responded

Hi Pea! Thank you for leaving us this five-star review and for your kind words about Beth from our service team at Subaru of Macon! We'll see you next time!

January 04, 2026

Always helpful & friendly. The loaner vehicle is always clean. Never had any issues and the work is completed correctly the first time. More

by PDJSTVNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason I think
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Jan 05, 2026 -

Jackson Automotive responded

Hi PD! We're delighted to hear about your positive experiences with our team at Subaru of Macon! Thank you for sharing and for choosing our dealership. See you next time!

January 04, 2026

Like Chad I really like working with Chad. Of course prices too high but Chad is the best. More

by KARENRUTKOSKI0105
Recommend Dealer
Yes
Employees Worked With
Chad
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Jan 05, 2026 -

Jackson Automotive responded

Hi Karen! Thank you for leaving us this five-star review and for your kind words about Chad from our service team at Subaru of Macon! We'll see you next time!

January 04, 2026

Jamie said they were extremely short handed and extremely backed up. We had an appointment made a week prior so we were disappointed to wait 2 1/2 hrs More

by scabshouse
Recommend Dealer
Yes
Employees Worked With
Jamie Meeks
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Jan 05, 2026 -

Jackson Automotive responded

We apologize for the delay you experienced, and we appreciate your patience. We will discuss this feedback with our team. Please reach out if there's anything else we can do for you. - Subaru of Macon Chris Duncan - General Manager - 478-477-4858

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