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Jackson Nissan
Jackson, MI
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Jamie Ballard is very exceptionally in his service, He went out of his way to help me as a customer, and his perfessional, kindness! Makes me a return customer. Thanks Jaimie for being there for all my ne went out of his way to help me as a customer, and his perfessional, kindness! Makes me a return customer. Thanks Jaimie for being there for all my needs on my Suv. Lisa Smith More
This place is awful the service manager is very rude Jamie Ballard, and the mahcanic don’t know what they are doing, and at the end Jessica stuck up for them Jamie Ballard, and the mahcanic don’t know what they are doing, and at the end Jessica stuck up for them More
We bought our second vehicle from the all new Jackson Nissan this was a new Nissan Sentra unbelievable car for the money tons of safety features everybody was very friendly the facility was very very cle Nissan this was a new Nissan Sentra unbelievable car for the money tons of safety features everybody was very friendly the facility was very very clean would recommend to anybody great job guys More
Exceptional Customer Service I shopped a few dealerships closer to my home (Metro Detroit) with uneven results. Jackson Nissan was recommended to me. I took the 75 min. drive and I shopped a few dealerships closer to my home (Metro Detroit) with uneven results. Jackson Nissan was recommended to me. I took the 75 min. drive and was not disappointed. Ken, (Sales) and Vihn (Sales Manager) were very helpful, informative and thorough. They both worked hard to get me the deal I needed at a price I could afford. It was very evident to me that they wanted me to be a 'satisfied customer' . I have brought 3 Nissan's in the last 5 years. I'll be back to Jackson Nissan for #4. Thanks again Ken and Vihn for all your help. More
Great Purchase I could not have asked foe a better experience when I purchased my new Frontier. First off Vihn and Neal went over and above to make sure I was gettin I could not have asked foe a better experience when I purchased my new Frontier. First off Vihn and Neal went over and above to make sure I was getting the perfect vehicle for my needs. From the minute I walked in I felt as I was the most important person. I met the entire staff and the owner Jim even took time out of his busy day to thank me for my business. More
Brought my Nissan truck in for brakes, price went up two times. Destroyed my rim taking tire off. Will never go back. Quotes are meaningless. times. Destroyed my rim taking tire off. Will never go back. Quotes are meaningless. More
watch like a hawk, check their work, and quotes don't matter With their service awards adorning the walls, I was optimistic. With written quote in hand for routine maintenance, I sat and watched through the lar With their service awards adorning the walls, I was optimistic. With written quote in hand for routine maintenance, I sat and watched through the large picture window. Before I knew it, I was told my car was ready. I asked how my tires were rotated without taking them off the car. He went back to the tech, who nodded yes. Then he pointed at the window where I stood, after which he nodded no. While waiting longer, another customer complained his bill was a lot higher than his quote; the excuse was the part price went up overnight. As they lowered my car, I asked why they didn't inspect the exhaust rattle he said they would easily take care of. Up she goes again! By now an elderly gentleman asked if they had washed his car as they promised. Nope, we're too busy to do that today was the response. Finally finished, my bill was a WHOPPING $180 more than the WRITTEN quote. Excuse? Software upgrade, prices are wrong. Finally, on the way home, I smelled antifreeze. I pulled over to find the cap loose, and antifreeze all over the engine compartment and exterior paint next to a 2" scratch that still had metal hanging off of it. No help, they say, it was fine when it left. Never again. More
Not impressed Like the vehicle but the sales staff seemed like a bunch of fast buck Freddie's. Thought they were slick and played alot of games that were really no Like the vehicle but the sales staff seemed like a bunch of fast buck Freddie's. Thought they were slick and played alot of games that were really not necessary. Just a low class dealership that give legitimate professional sales people a bad name. More
DON'T BUY A USED CAR DON'T BUY ANY USED CAR FROM THEM WITHOUT HAVING AN OFF SITE MECHANIC CHECK OUT THE VEHICLE. I bought a Nissan Titan from them last July. It was sup DON'T BUY ANY USED CAR FROM THEM WITHOUT HAVING AN OFF SITE MECHANIC CHECK OUT THE VEHICLE. I bought a Nissan Titan from them last July. It was supposed to have been "Nissan Certified". What it received was a glorified oil change. The spark plugs were bad, the coils were bad, it was leaking antifreeze and oil through the 8th cylinder. They kept telling me the truck burns hot, or it needs a tune up. I brought it back to them repeatedly for service and they continued to invent other problems unrelated to its engine problem. Now I have to invest in a new engine on a truck with just 120,000 miles on it. These trucks were supposed to last forever. This place is a waste. More
Very nice! Very Happy! my wife and I went to Dave's Nissan in Jackson about 3 years ago and we were not happy it was your typical used car dealership. So 3 years Very Happy! my wife and I went to Dave's Nissan in Jackson about 3 years ago and we were not happy it was your typical used car dealership. So 3 years later my wife and I were in the market for a car we looked and looked nothing. So after some research we decided on a new Nissan and an online search brought us to Dave's Nissan reluctantly we went back to Dave's Nissan. Well we are glad we did we got a great deal and our sales team was great. No scummy sales tactics just a good deal. Will buy from them again. Thanks! Dave's Nissan Zach did a great job! More