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Jacksonville Kia
Jacksonville, NC
665 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 665 reviews
May 11, 2025
Kurt was an amazing person. He was very patient with me and helped me find the car that I loved. All the staff members were amazing as well. He was very patient with me and helped me find the car that I loved. All the staff members were amazing as well. More
by Ashley Mitchell
Verified CustomerEmployees Worked With
May 10, 2025
Everyone was extremely kind and courteous at the Kia dealership. Very prompt service and not a long wait. dealership. Very prompt service and not a long wait. More
by Lynsyfisher8
Employees Worked With
May 09, 2025
Excellent customer service! ! Excellent mechanical work! All around 10s for employees involved. Fast service as well!! ! Excellent mechanical work! All around 10s for employees involved. Fast service as well!! More
by jax1809
Employees Worked With
May 08, 2025
Wasn’t informed clearly on the price of the oil change. Rotated tired for additional 25 dollars So for the complete oil Change was 181 with a fuel additive. Overpriced! Rotated tired for additional 25 dollars So for the complete oil Change was 181 with a fuel additive. Overpriced! More
by Lorie G
Employees Worked With
May 08, 2025
The car feels great but i believe it was very expensive. Things kept getting added on. I took car in for inspection and oil change and cabin filter and tire rotation. When all was said and done it was over Things kept getting added on. I took car in for inspection and oil change and cabin filter and tire rotation. When all was said and done it was over 1600. Dollars. More
by LYNETTETURDAVANT
Employees Worked With
May 05, 2025
Was told my horn not working may NOT be covered under my warranty, and was told customers lie and I very well could have spilled coffee on my horn or gone through a puddle! It was under a recall ! I don't a warranty, and was told customers lie and I very well could have spilled coffee on my horn or gone through a puddle! It was under a recall ! I don't appreciate being called a liar! Now it's a hostile feeling when I go in for service and unfortunately I BOUGHT the extended coverage! I am actively trying to sale my car as to not to business with your service department More
by SHERRYAMRYME
Employees Worked With
Chris in service I believe was his name
May 04, 2025
We have been very disappointed. They’ve had our 2025 Kia hybrid Carnival for almost two weeks and haven’t found a solution to its problem. Most disturbing is the lack of communicati They’ve had our 2025 Kia hybrid Carnival for almost two weeks and haven’t found a solution to its problem. Most disturbing is the lack of communication. I go days without hearing any updates from them, and we have left messages that have not been returned (even when the person who took the call assures us we will). I will not choose to use this dealership for service in the future. More
by rathom
Employees Worked With
